Showing results for 
Search instead for 
Did you mean: 
Level 7
Report Inappropriate Content
Message 1 of 2

Help required with - EETech disk

Not new to McAfee (ePol Orch), but very new to EETech disk, and applying to unlock two users.

So far I have the disk successfully created and have the code of the day.

What I am not finding is the .xml file, that I have to put onto the USB?

Where is this located and what is the full name of the file?

Any assistance greatfully received.

1 Reply

Re: Help required with - EETech disk


Are the machines being managed by the ePO console ?

If you you need to go into ePO console select the machine   then (4.6)   Actions|Endpoint Encryption|Export Recovery Information.

You'll then get a link to download the .XML file you require.

If the machine is missing from ePO obviously you won't have the key's available & it's a case of emergency boot, get the OS booted machine on network etc.