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gavind
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Help required with - EETech disk

Not new to McAfee (ePol Orch), but very new to EETech disk, and applying to unlock two users.

So far I have the disk successfully created and have the code of the day.

What I am not finding is the .xml file, that I have to put onto the USB?

Where is this located and what is the full name of the file?

Any assistance greatfully received.

1 Reply

Re: Help required with - EETech disk

Hi,

Are the machines being managed by the ePO console ?

If you you need to go into ePO console select the machine   then (4.6)   Actions|Endpoint Encryption|Export Recovery Information.

You'll then get a link to download the .XML file you require.

If the machine is missing from ePO obviously you won't have the key's available & it's a case of emergency boot, get the OS booted machine on network etc.