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HI i have some problems whit de automatic update of mcafee

hi the problem that i have its only in the computer that have windows seven enterprise 64 bits, after a few days we start testing windows seven enterprise 64 bit but in the process of test we look that the automatic update doesnt start and the mcafee antivirus never update i have do the process of update manually in every computer that have windows seven enterprise 64 bit the version of mcaffe that i have is 8.7i pacth 4 and the version of my epo is the 4.5.0 what cant i do to solve this problem

i dont have this problem with windows xp x86

1 Reply

Re: HI i have some problems whit de automatic update of mcafee

Dear Lardona,

Kindly re-deploy the McAfee agents to the Win 7 bit machine.

check weather the VSE is able receive the policies from ePO server using status agent monitor(Send and collect prop,enforce policies,check for new policies) if the status agent monitor throes any error msg kindly post the screen shot as well as agent_error.log