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Getting License Data after upgrading to 4.6.6

Hello,

Since upgrading from 4.6.3 to 4.6.6 the EPO Server. The dat files don't update on Mcafee Clients. I don't know what's happening.

This is a log DB extract :

20130522155358 I #02628 EPOJNI   Database initialization: Starting.

20130522155358 I #02628 NAISIGN  RSA BSAFE Crypto-C Micro Edition FIPS 140-2 Module 3.0.0.1

20130522155359 I #02628 EPODAL   Microsoft SQL Server 2005 - 9.00.4035.00 (X64)

20130522155359 I #02628 EPODAL    Nov 24 2008 16:17:31

20130522155359 I #02628 EPODAL    Copyright (c) 1988-2005 Microsoft Corporation

20130522155359 I #02628 EPODAL    Enterprise Edition (64-bit) on Windows NT 5.2 (Build 3790: Service Pack 2)

20130522155359 I #02628 EPOJNI   Database initialization: Succeeded.

20130522155359 I #02628 RuleEngJNI Database initialization: Starting.

20130522155359 I #02628 RuleEngJNI Database initialization: Succeeded.

20130522155359 I #02628 RuleEngJNI Policy Manager initialization: Starting.

20130522155400 I #02628 RuleEngJNI Policy Manager initialization: Succeeded.

20130522155400 I #02628 DOWNLOADJNI Database initialization: Starting.

20130522155400 I #02628 DOWNLOADJNI Database initialization: Succeeded.

20130522155410 I #02628 RMANJNI  Starting RManJNI on computer DUN-VIR-EPO01

20130522155410 I #02628 RMANJNI  Database initialization: Starting.

20130522155410 I #02628 RMANJNI  Database initialization: Succeeded.

20130522155412 I #02628 RMANJNI  Checking agent package: Current\EPOAGENT3000\Install\0409\

20130522155413 I #02628 RMANJNI  Signaling Repository Manager open for business()

20130522155734 I #05420 EPOJNI   Getting license data...

20130522155734 I #05420 EPOJNI   Getting license data...

20130522155745 I #05420 EPOJNI   Getting license data...

20130522160732 I #05432 EPOJNI   Getting license data...

20130522160732 I #05432 EPOJNI   Getting license data...

20130522160952 I #05420 EPOJNI   Getting license data...

20130522160952 I #05420 EPOJNI   Getting license data...

20130522160958 I #05424 EPOJNI   Getting license data...

20130522161902 I #05392 EPOJNI   Getting license data...

20130522161902 I #05392 EPOJNI   Getting license data...

20130522161912 I #05392 EPOJNI   Getting license data...

We checked the License key which is good. So, i don't know what's wrong. Could anyone can help us ?

Thanks a lot

Francky59

1 Reply

Re: Getting License Data after upgrading to 4.6.6

I'm afraid that log section does not really capture an error.

Take a look at one of the failing client machines first.

initiate the update locally (nominally by r-click the mcafee icon and select 'update now').

After that the logs to inspect on the client for errors would be:

Agent_<computername>.log

McScript.log