I use Windows Servers 2008 R2 and SQL 2008 SP1.
Agent Handler doesn't work with Windows Authentification (you should use SQL authentification (mixed), but, of course, you couldn't find it in manual).
Also, Agent Handler work only when I disable windows firewall on my ePO Server.
Wich firewall exception should I make for SQL?
Please see the Agent Handler White Paper, here - it should explain everything you need to know
Download the new ePolicy Orchestrator (ePO) Support Center Extension which simplifies ePO management and provides support resources directly in the console. Learn more about ePO Support Center
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