Im having a hard time in upgrading my ePO 4.0 patch 7 to 4.5 patch 4. I always end up in a LauchAppAndWait error. I tried:
...\Program Files\McAfee\ePolicy Orchestrator\Server\Conf\catalina\localhost
...\Program Files\McAfee\ePolicy Orchestrator\Server\extensions\installed
and from the database (OrionExtensions)
Im needing your help regarding to this concern.
Thanks in advance,
Known reasons for this error are covered by McAfee support article: KB60569
'FAILURE: In LaunchAppAndWait while trying to run the following program: C:\PROGRA~1\McAfee\EPOLIC~1\jre\bin\java.exe (Troubleshooting - Master Article)'.
I really appriciated your response to my post and sorry for the late reply. BTW, here are the screenshots that i took upon installation/upgrade of ePO 4.7 patch 7 to ePO 4.5 patch 4. I run the install through a command line with an DEBUGOUTPUT=3
@rackroyd : I tried all of that but still same error occurs
Thanks to your help,
Also, i found this error on EPO450-Install-MSI.log
FAILURE: In XCopyFile to copy files with return code [-2147024894].
The system cannot find the file specified.
Source = [C:\Program Files\McAfee\Backup of ePolicy Orchestrator\DB\SiteMgr.Ini]
Target = [C:\Program Files\McAfee\ePolicy Orchestrator\DB]
1: 17:51:06 ePO450CALog: Setup detected Debug Level set to .
1: 17:51:08 ePO450CALog: End Prod_MigratePreviousProductFilesAfter
MSI (s) (24:68) [17:51:08:171]: Executing op: ActionStart(Name=InstallODBC,Description=Installing ODBC components,)