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Fail to open Orchestrator

Hi,

Since last week I am not able to open ePO. The login window slightly changed - now there is login to Orion platform and McAffe MFS. I am able to login but dashboard is not opened and there is message "An unknown error has occured".

Comunication between ePo and workstations doesnt work.

Any idea what happened and how to fix it?

Thanks a lot

2 Replies

Re: Fail to open Orchestrator

This usually happens if one of the ePO services is down or when ePO cannot connect to the database.

Try to open https://localhost:8443/core/config from your epo server, check alld ata from the DB connection, write down the password twice and check for connectivity.

Re: Fail to open Orchestrator

Hi Laszlo,

DB connection test was succesfull, all ePo services are running ...

Thanks in advance for any idea ...