cancel
Showing results for 
Search instead for 
Did you mean: 
Hanno
Level 8
Report Inappropriate Content
Message 1 of 3

Extension "checked in" - does not display in policy catalog

Jump to solution

Hi Community

I have a basically vanilla ePO 5.10 running and run into two problems (which are probably related) installing/configuring the modules.

First problem:
I can't check in the Management Extension for McAfee Host Intrusion Prevention 8.0
Tried installing the Patch 12 (8.0.12.1193) manually in the Extension Menu, but it still doesn't list the Extension as "checked In".
Although HIP does list under products in the policy catalog...
Can I just ignore that it doesn't display as "checked In"?

Second Problem:
I installed the McAfee Device Control 11.2 by checking it in the software catalog and installing the extension manually afterwards (Data Loss Prevention 11.2.0.4), but it doesn't display under products in the policy catalog.

Any help is really appreciated.

 

Bets Regards

Hanno

 

1 Solution

Accepted Solutions
Highlighted
Hanno
Level 8
Report Inappropriate Content
Message 3 of 3

Re: Extension "checked in" - does not display in policy catalog

Jump to solution

Haven't had update3 installed yet, but just run it without any errors.

 

Unfortunately no changes regarding those Problems.

Just opened a ticket.

Thank you very much.

2 Replies
McAfee Employee cdinet
McAfee Employee
Report Inappropriate Content
Message 2 of 3

Re: Extension "checked in" - does not display in policy catalog

Jump to solution

Have you installed update3 yet for epo?  If not, please do so.  If you have, then please open a ticket with McAfee so we can investigate.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

Highlighted
Hanno
Level 8
Report Inappropriate Content
Message 3 of 3

Re: Extension "checked in" - does not display in policy catalog

Jump to solution

Haven't had update3 installed yet, but just run it without any errors.

 

Unfortunately no changes regarding those Problems.

Just opened a ticket.

Thank you very much.

More McAfee Tools to Help You

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community