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Eventid: 10010 after mcafee agent installation

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Hi

We have VSE 8.8 SP2 installed on some WIN7 Prof. 64-bit notebooks and get this 10010 error in Event Log:

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Nazwa dziennika:System

Źródło:        Microsoft-Windows-DistributedCOM

Data:          2012-10-16 00:17:46

Identyfikator zdarzenia:10010

Kategoria zadania:Brak

Poziom:        Błędy

Słowa kluczowe:Klasyczny

Użytkownik:    Nie dotyczy

Komputer:      DELL

Opis:

Serwer {F5F6647E-A36B-42BB-AD4E-A93753DE4DCD} nie zarejestrował się w modelu DCOM w wymaganym czasie.

Kod XML zdarzenia:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />

    <EventID Qualifiers="49152">10010</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2012-10-15T22:17:46.000000000Z" />

    <EventRecordID>76223</EventRecordID>

    <Correlation />

    <Execution ProcessID="0" ThreadID="0" />

    <Channel>System</Channel>

    <Computer>DELL</Computer>

    <Security />

  </System>

  <EventData>

    <Data Name="param1">{F5F6647E-A36B-42BB-AD4E-A93753DE4DCD}</Data>

  </EventData>

</Event>

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

BTW these notebooks are nor ePO managed.

Howto solve this problem?

on 10/15/12 5:47:23 PM CDT
1 Solution

Accepted Solutions

Re: Eventid: 10010 after mcafee agent installation

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In some cases this is caused by graphics card drivers. Are all these notebooks same dell model?

Can you try to upgrade this driver or roll it back if you have updated it?

4 Replies
McAfee Employee hem
McAfee Employee
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Message 2 of 5

Re: Eventid: 10010 after mcafee agent installation

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KB #: KB58633 talks about same issue.

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Re: Eventid: 10010 after mcafee agent installation

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Sorry, but #: KB58633 is not the same issue:

https://kc.mcafee.com/corporate/index?page=content&id=KB58633

There is Event ID: 10001 / 10004 and I have a problem with EventID 10010.

Even the solution from  #: KB58633 doesn`t work.

Re: Eventid: 10010 after mcafee agent installation

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In some cases this is caused by graphics card drivers. Are all these notebooks same dell model?

Can you try to upgrade this driver or roll it back if you have updated it?

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Message 5 of 5

Re: Eventid: 10010 after mcafee agent installation

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Yep, these notebooks are DELL Latitude D630 64-bit.

Uninstalling this dell nVidia 179.68 Vista64, A07 6/18/2009 driver and installing windows standard VGA driver seems to solve this problem.

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