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petedc
Level 9
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Message 1 of 4

Event Parser crashes frequently after upgrading to ePolicy Orchestrator 5.10.0

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Hey guys,

 This is from KB91474,  Does anyone have any idea when "5.10.0 Update 4" will be released, the article just says "is not currently available"

Environment:
McAfee ePolicy Orchestrator (ePO) 5.10 (with or without Updates 1–3 installed)

Problem:
The McAfee ePolicy Orchestrator Event Parser service becomes unresponsive intermittently, with varying frequency.

System Change:
You installed or upgraded to ePO 5.10.0.

Cause:
Improper shutdown of the SSL subsystem used to connect from the Event Parser service to syslog receivers.

Solution:
This issue will be resolved in ePolicy Orchestrator 5.10.0 Update 4, which is not currently available.

Thanks, Pete

1 Solution

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McAfee Employee cdinet
McAfee Employee
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Message 2 of 4

Re: Event Parser crashes frequently after upgrading to ePolicy Orchestrator 5.10.0

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Tentative eta is mid May.

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

3 Replies
McAfee Employee cdinet
McAfee Employee
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Message 2 of 4

Re: Event Parser crashes frequently after upgrading to ePolicy Orchestrator 5.10.0

Jump to solution

Tentative eta is mid May.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

petedc
Level 9
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Message 3 of 4

Re: Event Parser crashes frequently after upgrading to ePolicy Orchestrator 5.10.0

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Thanks, perfect, good to know it won't be much longer

McAfee Employee cdinet
McAfee Employee
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Message 4 of 4

Re: Event Parser crashes frequently after upgrading to ePolicy Orchestrator 5.10.0

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Anytime!

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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