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a.vogel
Level 7

Error on McAfee Agent 4.6 deploying | Fehler beim McAfee Agent 4.6 ausbringen

The following error happens on one Win 2008 R2 system:

Sub-Task-Details 

Name: xxxxxxxx
Quelle: Server-Task
Startdatum: 12.03.13 14:51:45
Dauer: Weniger als eine Minute
Benutzername: name
Status: Fehlgeschlagen
Name des übergeordneten Tasks: McAfee Agent ausbringen

Protokollmeldungen

dummy 12.03.13 14:51:46  Ausbringung auf den Computer "xxxxxxxx" durch die Agentensteuerung "xxxxxxx.domain" wird gestartet. 
12.03.13 14:51:46  Fehler beim Öffnen der Remote-System-Umgebung. Systemfehler: Access is denied. 

The User-Account is correct!

On other systems at the same domain the error isn't occured.

ePO Version 4.6

Agent Version 4.6

Hope someone can help me to fix this error.

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7 Replies
alexn
Level 14

Re: Error on McAfee Agent 4.6 deploying | Fehler beim McAfee Agent 4.6 ausbringen

Could you translate Please???

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a.vogel
Level 7

Re: Error on McAfee Agent 4.6 deploying | Fehler beim McAfee Agent 4.6 ausbringen

Here's the Google translation of the above output. I can't give you an original output in english:

Sub-Task details

Name: xxxxxxxx

Source: server task

Start Date: 03/12/13 14:51:45

Duration: Less than a minute

Username: name

Status: Failed

Name of the parent task: McAfee Agent deploy

log Messages

03/12/13 14:51:46 dummy application on the computer, "xxxxxxxx" with the agent control "xxxxxxx.domain" starts.

12/03/13 14:51:46 Error opening the remote system environment. System Error: Access is denied.

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hem
Level 15

Re: Error on McAfee Agent 4.6 deploying | Fehler beim McAfee Agent 4.6 ausbringen

I used google translator and I guess that client machine is not meeting environmental requirement (KB#: KB56386).

12/03/13 14:51:46 Error opening the remote system environment. System Error: Access is denied.

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jenkinski
Level 9

Re: Error on McAfee Agent 4.6 deploying | Fehler beim McAfee Agent 4.6 ausbringen

Just curious, how many of your boxes are 2008?

UAC can cause issues with agent deployments

-KJ

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a.vogel
Level 7

Re: Error on McAfee Agent 4.6 deploying | Fehler beim McAfee Agent 4.6 ausbringen

Really weird!

The agent package is copied, but the following error appears: Failed to copy the file "... \ ADMIN $ \ FramePkg.exe system error:.. Access is denied"

I have installed it manually now. A UAC popup did not come.

The remaining programs were successfully installed.

As i wrote before, weird!

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jenkinski
Level 9

Re: Error on McAfee Agent 4.6 deploying | Fehler beim McAfee Agent 4.6 ausbringen

Ahh sounds like your admin share permissions are not the same on this box.

-KJ

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a.vogel
Level 7

Re: Error on McAfee Agent 4.6 deploying | Fehler beim McAfee Agent 4.6 ausbringen

I can copy files to the admin Share and also delete them.

And the agent installation file (FramePkg.exe) has been successfully copied.

I find no errors in the Event ID for this incident.

Indeed I have no more idea what it could be.

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