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Error installing PP 1.5

I unistalled Protection Pilot 1.5 from Add / Remove Programs and then I tried to reinstall but I get the follow error (last lines from the log file in the profile)
20080707170728 =>0x1c8
20080707170728 reg get: 0x1c8\InstallCMAAgent
20080707170728 REG_DWORD(4) => 0 (4)
20080707170728 CMA Agent already installed...Skipping.
20080707170728 reg close: 0x1c8
20080707170728 service start: McAfeeFramework
20080707170728 OpenService failed for service [McAfeeFramework] with error 5
20080707170728 ----- Fail -----
20080707170728 No se pudo iniciar el servicio de McAfee Common Framework. Por favor, resuelva el problema y vuelva a ejecutar la instalación para poder continuar la instalación.

Código de error de Windows 1: Función incorrecta.
Error de API: CMAServiceStart
Código de resolución de problemas: 284

Se han guardado registros de solución de problemas en esta carpeta: "C:\DOCUME~1\ADMINI~1.URC\CONFIG~1\Temp\NAILogs". Tenga a mano el archivo PRP150-TRACE.LOG y los demás registros disponibles si desea ponerse en contacto con el departamento de Asistencia técnica de McAfee para solicitar asistencia.

Resuelva los fallos que se hayan podido presentar y siga adelante la instalación a partir de este punto.
20080707170728 Licensing Tracing is being turned OFF.
20080707170728 reg open: 0x80000002\SOFTWARE\Network Associates\Licensing\TraceAPI
20080707170730 reg close: 0x114


Thanks.-
3 Replies
tonyb99
Level 13
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Message 2 of 4

RE: Error installing PP 1.5

I dont speak italian but did you remove the CMA agent from the server aswell as the PP software?

RE: Error installing PP 1.5

Is spanish... jejejejej
That's the problem I removed it manually. Thanks
tonyb99
Level 13
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Message 4 of 4

RE: Error installing PP 1.5

lol... oh well i never was any good at modern languages