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Epo on multiple networks

We have had EPO 4 running for quite a while now and have had very few problems. There are around 80 machines connected to it all on the same network. (172.x.x.x) Recently we have added a separate network. (10.x.x.x) I can ping the EPO server from a device on the 10.x.x.x network and I can ping that device from the EPO server. I am trying to use the same framepkg on both networks but it can not connect to the EPO server from the 10.x.x.x network. I receive "Error occurred while downloading file SiteStat.xml."

Any suggestions on what I can try to remedy this?
2 Replies

RE: Epo on multiple networks

Could be a conflict with your ePO agent Proxy settings - possibly try setting the agent to not use proxy - at least as a test ?

RE: Epo on multiple networks

Thank you for your reply. The agent is already set up to not use proxy.