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syedali
Level 11

Epo 4.6.9 disaster recovery issue

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Hi All,

I recently upgraded from SQL 2005 to 2008 r2 on same server where epo 4.6.9 is installed. After that I went to core config page and pointed my epo server to connect to the new SQL server 2008 r2 with same instance name. The connection was success.

All epo services are started but when I open the epo console it says " unexpected error the request cannot be handled"

I tried doing disaster recovery by following kb66616 but still shows the same error while opening the epo console.

What could be causing this issue.

Orion logs shows springframework bean factory shut down error

Any thoughts on this please

Syed

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syedali
Level 11

Re: Epo 4.6.9 disaster recovery issue

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I was able to resolve the issue. The problem was at dB.properties had incorrect info.

Thanks Tao

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tao
Level 13

Re: Epo 4.6.9 disaster recovery issue

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That error "springframework bean factory shut down error" is noted here McAfee Corporate KB - An unexpected error occurred while trying to handle your request (when attempt... May provide some helpful trouble shooting.

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syedali
Level 11

Re: Epo 4.6.9 disaster recovery issue

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I was able to resolve the issue. The problem was at dB.properties had incorrect info.

Thanks Tao

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tao
Level 13

Re: Epo 4.6.9 disaster recovery issue

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Good to hear - mark it helpful, answered, etc ... this will assist others when searching the McAfee forum.

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