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Enterprise 8.7 don't get installed

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Hi

I made a task to install the Enterprise 8.7. When I force the task I see at the Agent on the Client that he receives the Enterprise installation. Also the Agent says that the Enterprise installation task was succsessfull and closed.

But finally the Enteprise 8.7 is not installed at the Clientsystem.

Can somebody help me please?

PS: I'm a newbie at the EPO 4.5 application.

1 Solution

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Re: Enterprise 8.7 don't get installed

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The problem was my fault. I forgot to check in the installation packet of the VirusScan and tried it the whole time with the hotfix, because I meant it were all included in that packet

2 Replies

Re: Enterprise 8.7 don't get installed

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Honestly that sounds more like a VirusScan problem than ePO.

Look to the local VirusScan install logs first for signs of error.

Rgds,

Rob.

Re: Enterprise 8.7 don't get installed

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The problem was my fault. I forgot to check in the installation packet of the VirusScan and tried it the whole time with the hotfix, because I meant it were all included in that packet