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Endpoints with Duplicate IP's in found in ePO 5.3.2

We have Endpoints with Duplicate IP's in found in ePO 5.3.2. Please let me know how to resolve the this.

can you help me in getting a SQL quere to delete the duplicate IP address from DB.

We have a DHCP server providing the IP fpo the endpoints.

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McAfee Employee cdinet
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Re: Endpoints with Duplicate IP's in found in ePO 5.3.2

This can occur under several circumstances.

1.  systems have different names, but same ip

system number 1 checks in with certain ip.  then for some reason it stops communicating

system number 2 gets that same ip from dhcp and checks in.  Solution is to fix first system not communicating.

2.  Systems are duplicate entries in epo - same system name and IP.  There are several causes for that and I would suggest opening ticket with McAfee to find out why.

3.  Same as number 2 above, but you have added additional columns in the system tree and if you select one of the duplicate systems, all duplicates are also selected.  That is related to the specific column you chose bringing in duplicate properties.  You can reset columns to default, then add them back one at a time to see which one is causing the problem.

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Re: Endpoints with Duplicate IP's in found in ePO 5.3.2

We have only duplicate IP's in the ePO with diferent Host names.

I this is related to DNS issue and not mcafee's ... is this correct ?

Alos please help me with SQL quere to deleted the Duplicate IP from Database.

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McAfee Employee cdinet
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Message 4 of 4

Re: Endpoints with Duplicate IP's in found in ePO 5.3.2

Without looking at a client with duplicate ip's, there is no way to know cause.  Are both systems with same IP communicating properly to epo?  What is the last communication time?  You might not want to remove them if it is a legitimate system but failing to communicate.  As stated in first post, under that scenario, you would need to resolve the issue with the agent not communicating its most recent properties.  That is something you should open a ticket with McAfee so we can see logs.

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