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McAfee Employee hem
McAfee Employee
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Message 21 of 29

Re: EPO console - Server task in progress

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per kb#: KB83384, it's fixed in 5.3.1

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erpede
Level 9
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Message 22 of 29

Re: EPO console - Server task in progress

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See ya next year -

mcdave
Level 10
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Message 23 of 29

Re: EPO console - Server task in progress

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It's still an issue on our epo 5.3.1
non of the solutions in this threat work.

McAfee Employee moekhass
McAfee Employee
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Message 24 of 29

Re: EPO console - Server task in progress

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Yup, still experiencing it somewhat on ePO 5.3.1. By the way mcdave, you can restart all three ePO services to clear out all the "in-progress" tasks. That works, but a graceful solution would be nice.

If anyone is interested,

Determine hung/"In-Progress" ePO tasks in sql server. Run the following against ePO database in sql:

SELECT [Id], [Name], [StartDate], [EndDate], [UserName], [ParentId], [Status]

  FROM [ePO4_EPOLICY1].[dbo].[OrionSchedulerTaskLogMT]

  Where Status = 10

This Query will select all the hung tasks. Status 0 is successful, 1 is failed and 10 is hung tasks with NULL values in "EndDate" colum.

earda
Level 7
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Message 25 of 29

Re: EPO console - Server task in progress

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Hello,

I have this problem too. Some jobs stacjs at inprogress surge. ePO 5.3.2

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ahamm
Level 9
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Message 26 of 29

Re: EPO console - Server task in progress

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Hi ,

same for me with EPO 5.3.2. My Active Directory Sync got also stuck. Anyone have a solution yet other than SQL table changes? I'm just the EPO admin with no access to the SQL server.

earda
Level 7
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Message 27 of 29

Re: EPO console - Server task in progress

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Hi,

First stop all mcafee services. Backup your Database. And run following query on SQL Management Studio. You can ask your SQL DBA for running query.

Delete From OrionTaskQueueMT where State=0

johnmoe
Level 11
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Message 28 of 29

Re: EPO console - Server task in progress

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Generally, if a server task is stuck in the ePO console, I just restart the services and they then come up as "Failed" afterwards.  I've had to do it so often, I've added it as a custom menu option in my PowerShell ISE, so I don't even have to log into the server to do it.  😛

Re: EPO console - Server task in progress

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First Stop Mcafee Services then In the EPO Data Base "dbo.OrionSchedulerTaskLogMT". Select "New Query" and use this query

update OrionSchedulerTaskLogMT set Status = '1' where Status = '3'

update OrionSchedulerTaskLogMT set Status = '1' where Status = '4'

update OrionSchedulerTaskLogMT set Status = '1' where Status = '6'

update OrionSchedulerTaskLogMT set Status = '1' where Status = '10'

...where:

Status 1 = Failed

Status 2 = Terminated

Status 3 = Waiting

Status 4 = Paused

Status 6 = Pending

Status 10 = Running

Start again the mcafee services.

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