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Deanpj
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Message 1 of 4

EPO 5.10 - nag screen

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I have upgrade to EPO 5.10 - no issues, very happy apart from every time I log on or off the console I get a nag screen about my screen resolution.  Essentially it wants me to have a wide screen - I do not.

Is there any way I can disable this nag as it is really irritating?

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McAfee Employee Hawkmoon
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Re: EPO 5.10 - nag screen

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Hi Deanpj,

There is a minimum resolution for ePO has changed a little over the years/versions. 

It's an attempt to give the user 'a chance' to see all the data ePO can present within its various interfaces. 

Sorry to say, it can't be disabled.

ePO 5.1- 5.3 - 5.9 the minimum was/is 1024x768.

In ePO 5.10 1366x768 is the minimum advised.

As you have noted it will load and after you accept the 'pop up' allow you to login and use ePO, however your 'experience' will be degraded as a result of the lower resolution in use.

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

3 Replies
McAfee Employee Hawkmoon
McAfee Employee
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Message 2 of 4

Re: EPO 5.10 - nag screen

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Hi Deanpj,

There is a minimum resolution for ePO has changed a little over the years/versions. 

It's an attempt to give the user 'a chance' to see all the data ePO can present within its various interfaces. 

Sorry to say, it can't be disabled.

ePO 5.1- 5.3 - 5.9 the minimum was/is 1024x768.

In ePO 5.10 1366x768 is the minimum advised.

As you have noted it will load and after you accept the 'pop up' allow you to login and use ePO, however your 'experience' will be degraded as a result of the lower resolution in use.

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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Deanpj
Level 8
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Message 3 of 4

Re: EPO 5.10 - nag screen

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Hi appreciate the reason for the new resolution - but we have literally thousands of perfectly serviceable standard monitors - we have no new wide screen ones and are unlikely to get any. Maybe a service improvement would be to allow to disable this message - like you can with the certificate migration one.
McAfee Employee cdinet
McAfee Employee
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Message 4 of 4

Re: EPO 5.10 - nag screen

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That would be a great option - you can submit that per kb60021.

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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