cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

Re: EPO 5.10 Hosts not displaying under System Name

Jump to solution

Hi,

 

I have the same issue. Where can I find the hotfix you're talking about ?

 

Alexis

Highlighted

Re: EPO 5.10 Hosts not displaying under System Name

Jump to solution

What version are you running? We had a hot fix from mcafee support that has been rolled up since. 

Highlighted

Re: EPO 5.10 Hosts not displaying under System Name

Jump to solution

Alexis78, Update 6 should include all previous fixes. Should be available via Products Download page. Issue hasn't returned so seems resolved, at least for my environments.

Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 34 of 42

Re: EPO 5.10 Hosts not displaying under System Name

Jump to solution

davyang is correct. This issue is completely resolved with latest CU6 which can be downloaded from product download site.

Was my reply helpful?

If you find this post useful, please give it a Kudos! Also, please don't forget to select "Accept as a Solution" if this reply resolves your query!

Highlighted

Re: EPO 5.10 Hosts not displaying under System Name

Jump to solution

Hi,

We have the same issue!

 

I tried to delete the computers from the system tree with keep the agent. 

Aftert the agent-server communication, the computer name was wisible (lost and found), however If I clicked on it or dragged it to another org, the issue show up again.

I also queried the sqls, and got a couple of computers which has impacted. 

 

Any suggestion show should we solve this?

 

regards,

David

 

 

Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 36 of 42

Re: EPO 5.10 Hosts not displaying under System Name

Jump to solution

Please open a ticket with McAfee.  Update 1 resolves that issue, but you need a service request to get it.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

Highlighted

Re: EPO 5.10 Hosts not displaying under System Name

Jump to solution

We are having this issue as well......I am concerned because we are already running ePO 5.10.0 update 1 and this issue was supposed to be resolved in update 1.

We have already confirmed the SQL compatibility level, and we have a ticket open with a MER submitted - 

4-19548836301

Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 38 of 42

Re: EPO 5.10 Hosts not displaying under System Name

Jump to solution

Are you able to install update 2?

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

View solution in original post

Highlighted

Re: EPO 5.10 Hosts not displaying under System Name

Jump to solution

We are currently putting the change request through for approval to apply update 2.

McAfee support took a look at our MER and confirmed that during the 5.10 install, none of update 1 was applied (as there is no updates folder in the ePO install directory), so that's why we are having this issue.

Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 40 of 42

Re: EPO 5.10 Hosts not displaying under System Name

Jump to solution

Thanks - that should resolve it.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community