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Re: EPO 5.10 Hosts not displaying under System Name

Also noted I'm unable to force wake-up calls or deploy software from ePO with these devices that are not showing correctly.

McAfee Employee cdinet
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Message 22 of 30

Re: EPO 5.10 Hosts not displaying under System Name

Not showing correctly as in how specifically?  Do they have a current communication date and their properties showing?  

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Re: EPO 5.10 Hosts not displaying under System Name

Yeah we have this issue too.
Basically any systems already in ePO before the issue arose are fine, any new ones go in as blank and have the issue noted in this thread.
If you try to force a wakeup call or deploy software to the blank machines, even though the target name appears correctly on the next page, the task always expires and never runs.
McAfee Employee cdinet
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Message 24 of 30

Re: EPO 5.10 Hosts not displaying under System Name

Please open a ticket with McAfee, as this is currently under investigation and dev is working on a fix for it.

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Re: EPO 5.10 Hosts not displaying under System Name

Yeah i already have.
Got told there's a work around but it has a low chance of working so got asked to wait until tomorrow when a fix is expected.
McAfee Employee cdinet
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Message 26 of 30

Re: EPO 5.10 Hosts not displaying under System Name

Correct, the workaround is only a very temporary solution.  Hopefully the fix will be released without delay.

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Reliable Contributor bodysoda
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Message 27 of 30

Re: EPO 5.10 Hosts not displaying under System Name

Support has provided a hotfix addresses this issues. I've applied the fix and waiting for agent-server communication to finish. So far it looks promising  Smiley Happy

Reliable Contributor bodysoda
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Message 28 of 30

Re: EPO 5.10 Hosts not displaying under System Name

Well, EPO console last communication time stamp doesnt update. I've 250 servers with last communication time stuck from 17/02/2018. I dont believe the previous hotfix fixed the issues.

Re: EPO 5.10 Hosts not displaying under System Name

We've applied the hotfix in a few environments and we're getting system names back. Last communication has been functioning correctly for us so far.

McAfee Employee cdinet
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Message 30 of 30

Re: EPO 5.10 Hosts not displaying under System Name

Please let your case owner know if you are still having issues.

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