Showing results for 
Search instead for 
Did you mean: 
Not applicable
Report Inappropriate Content
Message 11 of 12

Re: EPO 5.0 Issues


did you get this solved?

I upgraded my 4.6.6 to 5.0.1 and am experiancing the same problem, th high CPU usage for Eventparser and the "A database error occurred while getting license information. Make sure your database server is currently running."

Any help will be apreciated.


Not applicable
Report Inappropriate Content
Message 12 of 12

Re: EPO 5.0 Issues

I too am getting the license info message happening at what seems random intervals, has been ok for 4 days then bam, get the error this morning, I've tried checking reg settings to make sure it's not suffering from the DOS 8.3 naming issue and everything is configured ok.

Did you ever get anywhere with this error?

McAfee ePO Support Center Plug-in
Check out the new McAfee ePO Support Center. Simply access the ePO Software Manager and follow the instructions in the Product Guide for the most commonly used utilities, top known issues announcements, search the knowledgebase for product documentation, and server status and statistics – all from within ePO.