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tariku
Level 7
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Message 1 of 7

EPO 4.5 installation problem

Hi,

I am trying to install Epo 4.5 on windows server 2003 R2 server. and I got the following errors from core-install.log

[echo] catalina.home is C:/PROGRA~1/McAfee/EPOLIC~1/server

file-subs:
[echo] Doing passphrase encryption
[echo] Completed passphrase encryption
[copy] Copying 9 files to C:\PROGRA~1\McAfee\EPOLIC~1\server
[copy] Copying 1 file to C:\PROGRA~1\McAfee\EPOLIC~1\server
[copy] Copying 1 file to C:\PROGRA~1\McAfee\EPOLIC~1\server
[propertyfile] Creating new property file: C:\PROGRA~1\McAfee\EPOLIC~1\server\conf\orion\orion.properties
[propertyfile] Creating new property file: C:\PROGRA~1\McAfee\EPOLIC~1\server\conf\orion\db.properties

create-database:
[create-database] log4j:WARN No appenders could be found for logger (com.mcafee.orion.core.db.base.Database).
[create-database] log4j:WARN Please initialize the log4j system properly.

BUILD FAILED
C:\Program Files\McAfee\ePolicy Orchestrator\Installer\core\build.xml:274: java.sql.SQLException: Login failed for user 'administrator'. The user is not associated with a trusted SQL Server connection.

Total time: 3 seconds


What can i do

Thanks a lot
6 Replies
tonyb99
Level 13
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Message 2 of 7

RE: EPO 4.5 installation problem

check the password you used for nonsimple/english characters

see this for the same issue with epo 4 https://kc.mcafee.com/corporate/index?page=content&id=KB51912&actp=search&searchid=1248444515779
tariku
Level 7
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Message 3 of 7

RE: EPO 4.5 installation problem

I did all of them but problem is still continue.

RE: EPO 4.5 installation problem

Best experience is performing upgrades using admin account which is server admin, SQL DB admin and ePO global admin, all at the same time. Such account can be used for the upgrade only then revert back to which ever account you want for operations. I find that this approach helps a lot with permissions/connection issues.
tariku
Level 7
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Message 5 of 7

RE: EPO 4.5 installation problem

I am making fresh install. not upgrade.

RE: EPO 4.5 installation problem

Are you using NTLM authentication or SQL? you may want to temporarily change to SQL authentication for upgrade. This has been a problem since the EPO 4.0 days.
tariku
Level 7
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Message 7 of 7

RE: EPO 4.5 installation problem

ok, SQL authentication solved the problem.

thx.