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noah
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Message 1 of 4

EPO 4.5 + VSE 8.8 deployment, two users have said it's asking for permission to update.

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I've yet to actually see this message so I don't know if it's McAfee asking to update or Windows popping up it's warning that McAfee needs to be updated. Through manual install, pushed out through Novell Zenworks with a batch file, and deployed from the EPO server I've yet to see McAfee ask for permission to update.

I'm installing the EPO agent using Novell Zenworks, the batch file silently uninstalls the previous EPO agent (it's pointing to another server and I was uanble to get auth information for importing systems from the old server), silently installs the new EPO agent, and then forces the agent to send properties to the server with cmdagent /p. On the server I've set a deploy task for VSE 8.8. I'm fairly sure that it's not Zenworks asking for permission to run the batch file, as I've never had it do it before and during testing of the EPO agent install it never asked for permission.

On the server I see the new computers on there, and they are updating to VSE 8.8 without a problm. I've set the task to update every day as well.

Is it even possible to make McAfee ask for update permission, or are the users seeing things? If it were asking for permission I would expect more users to ask about it, I've pushed out the agent and deploy task to about 100+ users.

Thanks.

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noah
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Message 4 of 4

Re: EPO 4.5 + VSE 8.8 deployment, two users have said it's asking for permission to update.

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Found out what it was, it's the Windows "your anti-virus is out of date" balloon popping up as VSE 8.8 was being installed. I do know some people have managed to get McAfee Security Plus somehow, but as I understand it VSE is supposed to deactive/uninstall other anti-virus software when it installs.

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McAfee Employee
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Message 2 of 4

Re: EPO 4.5 + VSE 8.8 deployment, two users have said it's asking for permission to update.

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Exactly what message are the users seeing? As you're doubtless aware the agent is predominantly silent, but  it's possible to configure it to prompt the end user for a reboot if an operation requires it (which an AV upgrade might well do.) Maybe that's what they're seeing?

HTH -

Joe

noah
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Message 3 of 4

Re: EPO 4.5 + VSE 8.8 deployment, two users have said it's asking for permission to update.

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No idea what they are seeing, when we look the message has gone away and as far as I can tell the McAfee software has installed correctly, it reports to the EPO server and gives the correct product information. It may be a reboot message, I was only able to test upgrading from 8.7 to 8.8, we had a few people still on 8.5 when I upgraded so maybe that requires a reboot.

I have it on 178 computers right now and only two people have said anything, so maybe a false alarm.

noah
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Message 4 of 4

Re: EPO 4.5 + VSE 8.8 deployment, two users have said it's asking for permission to update.

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Found out what it was, it's the Windows "your anti-virus is out of date" balloon popping up as VSE 8.8 was being installed. I do know some people have managed to get McAfee Security Plus somehow, but as I understand it VSE is supposed to deactive/uninstall other anti-virus software when it installs.