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SeanF
Level 7
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EPO 4.5 (OS UPGRADE DUE TO HARDWARE FAILURE)

Hi All

I have upgraded my OS from win 2003 32 bit to win 2008R2 64 bit, I configured my proxy settings but still cannot pull the latest files to the EPO. I can go to the website with the link but not through the console, please assist

The following error is recieved: Failed to download file catalog.z from site update.nai.com:80, error code 502

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hem
Level 15
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Re: EPO 4.5 (OS UPGRADE DUE TO HARDWARE FAILURE)

Make sure that you have configured the proxy details in Menu=>Configratuion=>proxy settings.

Are you able to pull from FTP website?

If the pull is failing then please post EpoApsvr and server.log.