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chj
Level 7
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Message 1 of 18

EPO 4.5 Agent Handler Use

Hi,

is it possible to use the agent handler with only one free Port (agent handler port to epo server)

i want to use the agent handler in a DMZ with only 1 Port open (to ePO 4.5 Server).
Is that possible?

Or that Ports need the agent handler to function?
17 Replies

RE: EPO 4.5 Agent Handler Use

I had a conference call yesterday with McAfee regarding this issue. They are researching and will let me know EXACTLY what needs to be done to put a agent handler in the DMZ. Will post what I find out.
Dvanmeter
Level 10
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Message 3 of 18

RE: EPO 4.5 Agent Handler Use

Yes, please do. I am planning on doing this also for laptops. I thought clients had to have agent ma4.5 for this to work though? Is that not correct?

RE: EPO 4.5 Agent Handler Use

Not sure. I have had conflicting answers regarding MA 4.5. Tier 3 has a complete picture of what I assets I have at my disposal and what I need to accomplish. I am still waiting for their suggested blueprint.
Jhon
Level 7
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Message 5 of 18

RE: EPO 4.5 Agent Handler Use

Did anybody get this to work?

I installed a Agent handler in our DMZ but after a first contact (see Epolicy audit log) with the Epo server the agent handler still does not work.
I opened (for test) all tcp/ip port both ways, but this did not help.

Anybody?

@kellerjd, did Mcafee come with a solution?
Sk1dMARK
Level 11
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Message 6 of 18

RE: EPO 4.5 Agent Handler Use

I have not worked with Agent Handlers yet, but it is my understanding that they need direct access to your ePO SQL instance.

Do you have a route to your SQL server open to and from the Agent Handler in the DMZ?

Hope that helps.


Regards,

Mark
Jhon
Level 7
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Message 7 of 18

RE: EPO 4.5 Agent Handler Use

Yep..

You completly right, you have to have port 1433 to the SQL server open.

I found out just after I posted my first reply to this thread.
Now i can confirm this works.

thanks for your input..
challiwag
Level 10
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Message 8 of 18

RE: EPO 4.5 Agent Handler Use

can you reiterate what ports you had to open please?
I must admit, I played around with the handler in a DMZ for a while and got nowhere.
Highlighted

RE: EPO 4.5 Agent Handler Use



Can you write down the steps for putting an agent handler in the DMZ please starting from the install?

- A

RE: EPO 4.5 Agent Handler Use

Wish I could help some more. Right now, I am shooting blanks. I have everything setup, it looks good, but for whatever reason my test laptop will not connect to the AH. I have a email into my McAfee Rep asking for more help since Tier 1 is worthless right now.
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