I had a conference call yesterday with McAfee regarding this issue. They are researching and will let me know EXACTLY what needs to be done to put a agent handler in the DMZ. Will post what I find out.
Not sure. I have had conflicting answers regarding MA 4.5. Tier 3 has a complete picture of what I assets I have at my disposal and what I need to accomplish. I am still waiting for their suggested blueprint.
I installed a Agent handler in our DMZ but after a first contact (see Epolicy audit log) with the Epo server the agent handler still does not work. I opened (for test) all tcp/ip port both ways, but this did not help.
Wish I could help some more. Right now, I am shooting blanks. I have everything setup, it looks good, but for whatever reason my test laptop will not connect to the AH. I have a email into my McAfee Rep asking for more help since Tier 1 is worthless right now.