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EEDK 9.6.0\ePOSign.exe - System Error

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Here are the steps take to reproduce the issue with EEDK 9.6.0.

My box is Windows 10 Anniversary, but the same steps were also taken on my Win7 box.  Both are x64.

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Prerequisites:

--- Obtain latest EEDK Package from https://community.mcafee.com/docs/DOC-3401

--- Obtain a copy of the software intended for use with the EEDK package.

Steps:

1.) Unzip the EEDK package.  Windows systems, you may have to goto the properties for the compressed file and click unblock.

2.) Create 2 directories in the unzipped directory.  Lets call them "_BuildFolder" and "_Software"

3.) Extract the EEDK package and place the contents in the "_Software" folder.

4.) Run EEDK.exe as administrator

5.) In the EEDK GUI, Click Tools > Options

6.) In Options, next to "Browse Folder", select browse and navigate to "_BuildFolder".

7.) Click Save

8.) At the very top is a section that reads "Select file or folder containing software package files(s):", leave the radial on "File", click "Browse"

9.) Navigate to the software we are preparing for EPO Deployment.

10.) Fill out the fields.  This is how the application runs and how its displayed in EPO's master repository.

  Example:

  Product Name (8 Characters) : NOTEPAD1

  Product ID : 2016

  Product Version : 1.0.0.0

  Product Description : Deploys Notepad

  Command to Run : Notepad.exe

  Product Detection Key : HKLM\Software\McAfee\NotePad_Test

  Product Detection Key Value : Notepad

  OS Support : Windows (All Versions)

11.) Click Save

12.) Click "Build Package.

Error Occurs:

"The program can't start because MSVCP71.dll is missing from your computer.  Try reinstalling the program to fix this problem."

Press OK to see the secondary error

"Build Results

ePOSign Erro:

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I have tried to replace the ePOSign.exe as this was on version 3.6.0.544.  I found this file on my EPO server and tried it, instead.  Same error.  That version is 5.3.2.156.

The glorious internet seems to have nothing on this.  This have happened to me before, but I dont recall the solution.

1 Solution

Accepted Solutions

Re: EEDK 9.6.0\ePOSign.exe - System Error

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Hi Josh,

First, you should view this:

https://community.mcafee.com/docs/DOC-3401#comment-21601

Second, please download the dll here

ftp://custftp2.nai.com/outgoing/sc/MSVCP71.zip

password is clean.

extract it in the same folder as eposign.exe

Stephen

6 Replies

Re: EEDK 9.6.0\ePOSign.exe - System Error

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Search your machine for that DLL and put a copy of it inside C:\Windows\System32 folder and C:\Windows\SysWOW64. If i recall you will also need msvcr71.dll and then it should work.

Re: EEDK 9.6.0\ePOSign.exe - System Error

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I did that already.  That file didnt exist on my box or any other Win10 system that I could get my hands on, or Win7 for that matter.  There was a copy lingering on the internet, so I tried that one.  No dice.

Re: EEDK 9.6.0\ePOSign.exe - System Error

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Hi Josh,

First, you should view this:

https://community.mcafee.com/docs/DOC-3401#comment-21601

Second, please download the dll here

ftp://custftp2.nai.com/outgoing/sc/MSVCP71.zip

password is clean.

extract it in the same folder as eposign.exe

Stephen

McAfee Employee spederse
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Re: EEDK 9.6.0\ePOSign.exe - System Error

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Re: EEDK 9.6.0\ePOSign.exe - System Error

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I am also seeing this very same behavior, and the MSVCP71.dll and MSVCR71.dll files are nowhere to be found on either computer I've tried using to package a deployment.  One is running Windows 10 1607 and the other is running Windows 7 SP1.

McAfee Employee spederse
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Message 7 of 7

Re: EEDK 9.6.0\ePOSign.exe - System Error

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You need to find these Microsoft runtime dll on another systems. Both are located in McAfee Agent 4.8.x directory or HIPS 8.0 directory and place these DLLs in the same directory as the EEDK and ePOSIGN.exe.

Directory of c:\Program Files (x86)\McAfee\Common Framework

05-12-2013  02:08           499.712 msvcp71.dll

Directory of c:\Program Files (x86)\McAfee\Common Framework

05-12-2013  02:08           348.160 msvcr71.dll

Directory of C:\Program Files (x86)\McAfee\Host Intrusion Prevention

21-02-2003  03:42           348.160 msvcr71.dll

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