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Does McAfee Agent 5.0.4 work with XP

Whenever we try to push the McAfee 5.0.4 Agent to XP computers we get the following error:

Run now task Agent 5.0.4 Install failed.

Details: Product "EPOAGENT3000" installation failed, reason "No qualifying product for the update"..

We had no problem pushing the 5.0.3 Agent to XP machines.

7 Replies
exbrit
Level 21
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Message 2 of 8

Re: Does McAfee Agent 5.0.4 work with XP

Moved provisionally to ePO for a faster answer

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Peter

Moderator

Re: Does McAfee Agent 5.0.4 work with XP

How do I make this a question?

exbrit
Level 21
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Message 4 of 8

Re: Does McAfee Agent 5.0.4 work with XP

Done ;-)

Re: Does McAfee Agent 5.0.4 work with XP

We get the same error on Windows 2003 Server as well.

Slyfin
Level 10
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Message 6 of 8

Re: Does McAfee Agent 5.0.4 work with XP

Both Windows XP and Windows 2003 are no longer supported. 5.0.3 is the last agent that supports either.

McAfee KnowledgeBase - Supported platforms, environments, and operating systems for McAfee Agent and...

Re: Does McAfee Agent 5.0.4 work with XP

Thank you for the link and the answer

Re: Does McAfee Agent 5.0.4 work with XP

Given that 5.0.3 was so horribly broken (not remotely compatible with Drive Encryption), I was hoping that 5.0.4 still supported on Server 2003 SP2, but alas it is not.  So we put tags on the XP and Server 2003 systems and updated the client task to exclude deploying 5.0.4 to those systems.