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apoling
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Distinguishing real duplicate systems from "fake" duplicates

Hello,

we operate an ePolicy Orchestrator 5.1.2 server where we manage systems from multiple customers. These systems are placed in various groups reflecting the customer in a way.

It may happen that two identically named system show up in different customer groups, e.g. a system named A is to be found at customer (1) under group XXX and at customer (2) under group YYY.
Usually they are totally different systems, with totally different McAfee Agent versions, IP-s and other properties, only their names are identical (no issue with that). they are "duplicated ones" but not real duplicates. Further they seem to communicate normally

And we of course have real duplicate systems within a customer node set under the same group. We strive to eliminate them. However, ePO cannot really ignore fake duplicates from real duplicates.

When we write a query, with a filter condition like this:

Group name - contains - (XXX)

and

System Name - Is duplicated

this effectively lists both real and fake duplicates, ignoring that we only want to see if a system is duplicated within a group whose name includes the (XXX) string.

Is there a way to write a query (or import one) that fixes this erroneous behaviour?

Thanks.

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Reliable Contributor andrep1
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Re: Distinguishing real duplicate systems from "fake" duplicates

now you wish the mcafee multi-tenancy they use for web epo was available for on-site ePO so you could separate all your clients.

Sounds like you might want to do this against the db with sql queries. I don't see now directly in ePO.

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