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Different destination paths where agent being installed

We are in process of deployment of McAfee Agent 5.6.1 through SCCM. Unfortunately we are getting errors on some of lab computers due to SCCM discovery issue. It was noticed that errors shows up when agent is installed on different path than standard path C:\Program Files\McAfee\Agent.

On some of laptops Agent was installed in C:\Program Files\McAfee\Common Framework and even notice examples when agent installed in C:\Program Files\McAfee\Agent5.

For deployment we use standard McAfee Agent package pulled from our ePO server.

Do you know why Agent installs in different path than standard path and what other path that Agent may use ? That would help creating SCCM discovery exception.

3 Replies
hem McAfee Employee
McAfee Employee
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Message 2 of 4

Re: Different destination paths where agent being installed

1. C:\Program Files\McAfee\Common Framework

Common framework will be is MA is upgraded from previous versions like 4.x

2. C:\Program Files\McAfee\Agent: is default installation path.

3. C:\Program Files\McAfee\Agent5

This is customize path if you specify path during MA install (FRAMEPKG /INSTALL=AGENT /INSTDIR=C:\ePOAgent )

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Re: Different destination paths where agent being installed

Thank You hem for your answer. But having below concerns.

Would it go to C:\Program Files\McAfee\Common Frameworks if we do upgrade from newer version than 4x (oldest we have is 5.0.5) ?

Is it possible that it goes to Common Frameworks because previous installation of Agent was done through ePO Agent push ?  (noticed some examples like that)

We didn't specify C:\Program Files\McAfee\Agent5 path during upgrade. For upgrade we used the same default package of McAfee Agent as for other computers that even didn't ask about destination path. I have found about 10 % of laptops with Agent5 path.

Are there any other destination paths that Agent install may choose as destination ? Knowing that would help us to set discovery exceptions in SCCM.

cdinet McAfee Employee
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Message 4 of 4

Re: Different destination paths where agent being installed

As we stated, agent5 path is not any default path that the agent install would use.  It is only the agent or common framework.  Using forceinstall should force it to the agent path for the new agents, or you can script it to add the install path to the command per the MA install guide.  It could have been scripted a long time ago by someone else no longer there and that path remained through upgrades, but it has and never will be one of our default paths to put it in agent5 directory.

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