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clarke
Level 8
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Message 1 of 5

Detected Systems OUIs Last Updated field not updating after auto updated by Server Task

I notice that when the OUIs are automatically updated via a Server Task, the "Last Updated:" field in: "Server Settings > Detected Systems OUIs > Last Updated:" is not updated by the Server Task and leads to confusion as to whether the Server Task was successfully completed. I confirmed that previous Server Tasks completed and they show that the OUI table was updated with a number of new records. Is there a way to make sure that the "Last Updated" field is updated as well to avoid this confusion?
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cdinet McAfee Employee
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Message 2 of 5

Re: Detected Systems OUIs Last Updated field not updating after auto updated by Server Task

What version of epo are you running?  Does the orion (server\logs) or epoapsvr log (db\logs) show any errors?  Those directories are in the epo install directory.

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clarke
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Message 3 of 5

Re: Detected Systems OUIs Last Updated field not updating after auto updated by Server Task

Hi cdinet,

ePO is version 5.10 Update 6.

No errors or failures are reported in Orion or EpoApSvr log files. A successful message is logged though:

20200213112616 I #05436 DOWNLOAD_JNI Downloading file: D:\Software\McAfee\ePolicy Orchestrator\Server\temp\ouitxt8138\oui.txt.
20200213112616 I #05436 MCUPLOAD Connecting directly to server standards-oui.ieee.org.
20200213112638 I #05436 DOWNLOAD_JNI Finished downloading file: D:\Software\McAfee\ePolicy Orchestrator\Server\temp\ouitxt8138\oui.txt (4358313 bytes).

 

cdinet McAfee Employee
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Message 4 of 5

Re: Detected Systems OUIs Last Updated field not updating after auto updated by Server Task

You might need to open a ticket then so we can look into why that isn't being updated.

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clarke
Level 8
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Message 5 of 5

Re: Detected Systems OUIs Last Updated field not updating after auto updated by Server Task

I'll log it.

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