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Deployment of 3rd party application fails on servers

We have an internal package which we have created using EEDK tool.

When we deploy it from ePO on around 10,000 servers, it is deployed and run successfully

only on 100 servers

The tool once deployed on the server will run a script to fetch the content of the local

“administrators” group and send it to a reporting server


We have observed that we get a report of only less than 200 servers

6 Replies

Re: Deployment of 3rd party application fails on servers

Team,

Can someone from community assist further on this

this issue falls out of McAfee support scope since we have used EEDK tool to create the 3rd party product

Please let me know if anyone can help on this issue

McAfee Employee cdinet
McAfee Employee
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Message 3 of 7

Re: Deployment of 3rd party application fails on servers

If you run the script locally, does it work?  Are there any errors in the mcscript deploy logs when you run the deployment?  

You might also want to post it here - https://community.mcafee.com/t5/McAfee-Open-Source/bd-p/mcafee-open-source

 

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Re: Deployment of 3rd party application fails on servers

Yes, the script runs properly when we run it manually on the server

For any errors in the mcscript deploy logs, please let me know the path where we can check these mcscript deploy logs 

 

McAfee Employee cdinet
McAfee Employee
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Message 5 of 7

Re: Deployment of 3rd party application fails on servers

They would be where all the agent logs are located - c:\programdata\mcafee\agent\logs.

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Re: Deployment of 3rd party application fails on servers

The name of the pakcage that we are deploying is waaat. Below is the extract from mcscript_depoy.log

I couldn't see any relevant errors which can point to the issue 

 

======================================================================

ProductCmdLine not in the local symbol table. Searching the global symbol table...
2019-12-03 10:45:21 X #4252 ScrptUtl Found ProductCmdLine in the global symbol table.
2019-12-03 10:45:21 X #4252 ScrptExe Line 1807: GetIniValue ProductCmdLine = C:\ProgramData\McAfee\Common Framework\\UpdateOptions.ini, Install\WAAAT_V31000, InstallCommandLine
2019-12-03 10:45:21 X #4252 ScrptExe Got Install\WAAAT_V31000, InstallCommandLine from C:\ProgramData\McAfee\Common Framework\\UpdateOptions.ini. Setting ProductCmdLine to
2019-12-03 10:45:21 X #4252 ScrptExe Set
2019-12-03 10:45:21 X #4252 ScrptUtl AgentUpgradeComandLine not in the local symbol table. Searching the global symbol table...
2019-12-03 10:45:21 X #4252 ScrptUtl Found AgentUpgradeComandLine in the global symbol table.
2019-12-03 10:45:21 X #4252 ScrptExe Line 1813: Set AgentUpgradeComandLine =
2019-12-03 10:45:21 X #4252 ScrptExe Setting AgentUpgradeComandLine to
2019-12-03 10:45:21 X #4252 ScrptExe CallIf
2019-12-03 10:45:21 X #4252 ScrptExe Line 1815: CallIf FALSE, SetAgentUpgradeComandLine
2019-12-03 10:45:21 X #4252 ScrptExe Set
2019-12-03 10:45:21 X #4252 ScrptUtl dwRet not in the local symbol table. Searching the global symbol table...
2019-12-03 10:45:21 X #4252 ScrptUtl Found dwRet in the global symbol table.
2019-12-03 10:45:21 X #4252 ScrptExe Line 1821: Set dwRet = 1
2019-12-03 10:45:21 X #4252 ScrptExe Setting dwRet to 1
2019-12-03 10:45:21 X #4252 ScrptExe CallIf
2019-12-03 10:45:21 X #4252 ScrptExe Line 1823: CallIf FALSE, DoApplicationSettingAsPerNonWindows
2019-12-03 10:45:21 X #4252 ScrptExe CallIf
2019-12-03 10:45:21 X #4252 ScrptExe Line 1824: CallIf TRUE, DoApplicationSettingAsPerWindows
2019-12-03 10:45:21 I #4252 ScrptExe Executing section: [DoApplicationSettingAsPerWindows]
2019-12-03 10:45:21 X #4252 ScrptExe Executing section DoApplicationSettingAsPerWindows
2019-12-03 10:45:21 X #4252 ScrptExe Set
2019-12-03 10:45:21 X #4252 ScrptUtl Application not in the local symbol table. Searching the global symbol table...
2019-12-03 10:45:21 X #4252 ScrptUtl Found Application in the global symbol table.
2019-12-03 10:45:21 X #4252 ScrptExe Line 1864: Set Application = C:\ProgramData\McAfee\Common Framework\\Current\WAAAT_V31000\Install\0000\WAAATv3.bat
2019-12-03 10:45:21 X #4252 ScrptExe Setting Application to C:\ProgramData\McAfee\Common Framework\\Current\WAAAT_V31000\Install\0000\WAAATv3.bat
2019-12-03 10:45:21 X #4252 ScrptExe Finished section DoApplicationSettingAsPerWindows
2019-12-03 10:45:21 X #4252 ScrptExe DoApplicationSettingAsPerWindows executed successfully
2019-12-03 10:45:21 X #4252 ScrptExe CallIf
2019-12-03 10:45:21 X #4252 ScrptExe Line 1825: CallIf TRUE, dwRet=RunAppAndWait
2019-12-03 10:45:21 I #4252 ScrptExe Executing section: [RunAppAndWait]
2019-12-03 10:45:21 X #4252 ScrptExe Executing section RunAppAndWait
2019-12-03 10:45:21 X #4252 ScrptExe Set
2019-12-03 10:45:21 X #4252 ScrptUtl dwRet not in the local symbol table. Searching the global symbol table...
2019-12-03 10:45:21 X #4252 ScrptUtl Found dwRet in the global symbol table.
2019-12-03 10:45:21 X #4252 ScrptExe Line 1882: Set dwRet = 1
2019-12-03 10:45:21 X #4252 ScrptExe Setting dwRet to 1
2019-12-03 10:45:21 X #4252 ScrptExe CallIf
2019-12-03 10:45:21 X #4252 ScrptExe Line 1883: CallIf FALSE, dwRet=CallWithParametersOnly
2019-12-03 10:45:21 X #4252 ScrptExe CallIf
2019-12-03 10:45:21 X #4252 ScrptExe Line 1886: CallIf FALSE, dwRet=CallWithParametersAsFirstParameter
2019-12-03 10:45:21 X #4252 ScrptExe ReturnIf
2019-12-03 10:45:21 X #4252 ScrptExe Line 1887: ReturnIf FALSE, 1
2019-12-03 10:45:21 X #4252 ScrptExe CallIf
2019-12-03 10:45:21 X #4252 ScrptExe Line 1888: CallIf TRUE, dwRet=CallWithInstallCommandLineAsFirstParameter
2019-12-03 10:45:21 I #4252 ScrptExe Executing section: [CallWithInstallCommandLineAsFirstParameter]
2019-12-03 10:45:21 X #4252 ScrptExe Executing section CallWithInstallCommandLineAsFirstParameter
2019-12-03 10:45:21 X #4252 ScrptExe RunAppWait
2019-12-03 10:45:21 X #4252 ScrptUtl dwRet not in the local symbol table. Searching the global symbol table...
2019-12-03 10:45:21 X #4252 ScrptUtl Found dwRet in the global symbol table.
2019-12-03 10:45:21 X #4252 ScrptExe Line 1892: RunAppWait
2019-12-03 10:45:21 I #4252 ScrptExe Running "C:\ProgramData\McAfee\Common Framework\\Current\WAAAT_V31000\Install\0000\WAAATv3.bat"
2019-12-03 10:45:21 I #4252 ScrptExe Running "C:\ProgramData\McAfee\Common Framework\\Current\WAAAT_V31000\Install\0000\WAAATv3.bat"
2019-12-03 10:45:21 X #4252 postpone Postpone dialog not allowed
2019-12-03 10:45:21 I #4252 ScrptExe Did not match searched path
2019-12-03 10:45:21 I #4252 ScrptExe Executing "C:\ProgramData\McAfee\Common Framework\\Current\WAAAT_V31000\Install\0000\WAAATv3.bat"
2019-12-03 10:45:21 I #4252 ScrptExe Using Aac exclusion path C:\ProgramData\McAfee\Common Framework\\Current\WAAAT_V31000\Install\0000\WAAATv3.bat
2019-12-03 10:45:23 X #4252 ScrptExe Waiting for child process to terminate
2019-12-03 10:45:32 X #4252 ScrptExe Setting dwRet to 0
2019-12-03 10:45:32 X #4252 ScrptExe Return
2019-12-03 10:45:32 X #4252 ScrptExe Line 1893: Return 0
2019-12-03 10:45:32 X #4252 ScrptExe Finished section CallWithInstallCommandLineAsFirstParameter
2019-12-03 10:45:32 X #4252 ScrptUtl dwRet not in the local symbol table. Searching the global symbol table...
2019-12-03 10:45:32 X #4252 ScrptUtl Found dwRet in the global symbol table.
2019-12-03 10:45:32 X #4252 ScrptExe CallWithInstallCommandLineAsFirstParameter executed successfully
2019-12-03 10:45:32 X #4252 ScrptExe Setting dwRet to 0
2019-12-03 10:45:32 X #4252 ScrptExe Return
2019-12-03 10:45:32 X #4252 ScrptExe Line 1889: Return 0
2019-12-03 10:45:32 X #4252 ScrptExe Finished section RunAppAndWait
2019-12-03 10:45:32 X #4252 ScrptUtl dwRet not in the local symbol table. Searching the global symbol table...
2019-12-03 10:45:32 X #4252 ScrptUtl Found dwRet in the global symbol table.
2019-12-03 10:45:32 X #4252 ScrptExe RunAppAndWait executed successfully
2019-12-03 10:45:32 X #4252 ScrptExe Setting dwRet to 0
2019-12-03 10:45:32 X #4252 ScrptExe CallIf
2019-12-03 10:45:32 X #4252 ScrptExe Line 1826: CallIf FALSE, dwRet=RunAppAndExit
2019-12-03 10:45:32 X #4252 ScrptExe CallIf
2019-12-03 10:45:32 X #4252 ScrptExe Line 1828: CallIf FALSE, RetrieveWorkingDir
2019-12-03 10:45:32 X #4252 ScrptExe Set
2019-12-03 10:45:32 X #4252 ScrptUtl bRebootNeededByInstall not in the local symbol table. Searching the global symbol table...
2019-12-03 10:45:32 X #4252 ScrptUtl Found bRebootNeededByInstall in the global symbol table.
2019-12-03 10:45:32 X #4252 ScrptExe Line 1829: Set bRebootNeededByInstall = FALSE
2019-12-03 10:45:32 X #4252 ScrptExe Setting bRebootNeededByInstall to FALSE
2019-12-03 10:45:32 X #4252 ScrptExe Call
2019-12-03 10:45:32 X #4252 ScrptUtl bRebootNeededByInstall not in the local symbol table. Searching the global symbol table...
2019-12-03 10:45:32 X #4252 ScrptUtl Found bRebootNeededByInstall in the global symbol table.
2019-12-03 10:45:32 X #4252 ScrptExe Line 1830: Call bRebootNeededByInstall = RebootNeeded
2019-12-03 10:45:32 I #4252 ScrptExe Executing section: [RebootNeeded]
2019-12-03 10:45:32 X #4252 ScrptExe Executing section RebootNeeded
2019-12-03 10:45:32 X #4252 ScrptExe CallIf
2019-12-03 10:45:32 X #4252 ScrptExe Line 691: CallIf FALSE, bRebootNeeded=CheckRebootNeededDuringUninstall
2019-12-03 10:45:32 X #4252 ScrptExe CallIf
2019-12-03 10:45:32 X #4252 ScrptExe Line 692: CallIf TRUE, bRebootNeeded=CheckRebootNeededDuringInstall
2019-12-03 10:45:32 I #4252 ScrptExe Executing section: [CheckRebootNeededDuringInstall]
2019-12-03 10:45:32 X #4252 ScrptExe Executing section CheckRebootNeededDuringInstall
2019-12-03 10:45:32 X #4252 ScrptExe XmlGetItem
2019-12-03 10:45:32 X #4252 ScrptUtl dwRebootReturnCode not in the local symbol table. Searching the global symbol table...
2019-12-03 10:45:32 X #4252 ScrptUtl Found dwRebootReturnCode in the global symbol table.
2019-12-03 10:45:32 X #4252 ScrptExe Line 705: XmlGetItem dwRebootReturnCode = RebootReturnCode, , ELEMENT, 4181788876, ProductPackage\LangPackage,
2019-12-03 10:45:32 X #4252 ScrptExe Got the value of RebootReturnCode. Setting dwRebootReturnCode to 3010
2019-12-03 10:45:32 X #4252 ScrptExe CallIf
2019-12-03 10:45:32 X #4252 ScrptExe Line 706: CallIf FALSE, dwRebootReturnCode=SetRebootReturnCodeToGlobalValue
2019-12-03 10:45:32 X #4252 ScrptExe Return
2019-12-03 10:45:32 X #4252 ScrptExe Line 707: Return FALSE
2019-12-03 10:45:32 X #4252 ScrptExe Finished section CheckRebootNeededDuringInstall
2019-12-03 10:45:32 X #4252 ScrptUtl bRebootNeeded not in the local symbol table. Searching the global symbol table...
2019-12-03 10:45:32 X #4252 ScrptUtl Found bRebootNeeded in the global symbol table.
2019-12-03 10:45:32 X #4252 ScrptExe CheckRebootNeededDuringInstall executed successfully
2019-12-03 10:45:32 X #4252 ScrptExe Setting bRebootNeeded to FALSE
2019-12-03 10:45:32 X #4252 ScrptExe CallIf
2019-12-03 10:45:32 X #4252 ScrptExe Line 693: CallIf FALSE, dwRet=RebootNeededResetToSuccess
2019-12-03 10:45:32 X #4252 ScrptExe Return
2019-12-03 10:45:32 X #4252 ScrptExe Line 694: Return FALSE
2019-12-03 10:45:32 X #4252 ScrptExe Finished section RebootNeeded
2019-12-03 10:45:32 X #4252 ScrptExe RebootNeeded executed successfully. Setting bRebootNeededByInstall to FALSE
2019-12-03 10:45:32 X #4252 ScrptExe CallIf
2019-12-03 10:45:32 X #4252 ScrptExe Line 1831: CallIf FALSE, SendFailEvent
2019-12-03 10:45:32 X #4252 ScrptExe CallIf
2019-12-03 10:45:32 X #4252 ScrptExe Line 1832: CallIf TRUE, SendSuccessEvent
2019-12-03 10:45:32 I #4252 ScrptExe Executing section: [SendSuccessEvent]
2019-12-03 10:45:32 X #4252 ScrptExe Executing section SendSuccessEvent
2019-12-03 10:45:32 X #4252 ScrptExe Progress
2019-12-03 10:45:32 X #4252 RcFile LoadString,006d0001,139
2019-12-03 10:45:32 X #4252 ScrptExe Line 1907: Progress Update succeeded to version %1., 12, 1.0.0.33,
2019-12-03 10:45:32 X #4252 MueEep Script progress details : Event Type = " 3" Progress = " 12" Progress MAX = " 0" Message = "
2019-12-03 10:45:32 I #4252 ScrptMgr Update succeeded to version 1.0.0.33.
2019-12-03 10:45:32 X #4252 ScrptExe SendUpdateEvent
2019-12-03 10:45:32 X #4252 ScrptUtl bEvent not in the local symbol table. Searching the global symbol table...
2019-12-03 10:45:32 X #4252 ScrptUtl Found bEvent in the global symbol table.
2019-12-03 10:45:32 X #4252 ScrptExe Got update state 8
2019-12-03 10:45:32 X #4252 ScrptExe Line 1908: SendUpdateEvent bEvent = 8, WAAAT_V31000, 0000, 3, 0, Install, 0, 1.0.0.33, ,
2019-12-03 10:45:32 I #4252 MueEep Invoking events withEventId " 0" Severity " 3" Productid " WAAAT_V31000" Locale " 0000" UpdateType " Install" UpdateError " 0" New Version " 1.0.0.33" Date Time " " Script Id" 5824" Custom Message " "
2019-12-03 10:45:32 I #4252 MueEep Updating session state to 8
2019-12-03 10:45:32 I #4252 MueEep Updating final session state to 8
2019-12-03 10:45:32 X #4252 ScrptExe Sent the update event. Setting bEvent to TRUE
2019-12-03 10:45:32 X #4252 ScrptExe Finished section SendSuccessEvent
2019-12-03 10:45:32 X #4252 ScrptExe SendSuccessEvent executed successfully
2019-12-03 10:45:32 X #4252 ScrptExe CallIf
2019-12-03 10:45:32 X #4252 ScrptExe Line 1834: CallIf TRUE, DoCleanupOfDownloadedFiles
2019-12-03 10:45:32 I #4252 ScrptExe Executing section: [DoCleanupOfDownloadedFiles]
2019-12-03 10:45:32 X #4252 ScrptExe Executing section DoCleanupOfDownloadedFiles
2019-12-03 10:45:32 X #4252 ScrptExe ReturnIf
2019-12-03 10:45:32 X #4252 ScrptExe Line 1842: ReturnIf FALSE, TRUE
2019-12-03 10:45:32 X #4252 ScrptExe ReturnIf
2019-12-03 10:45:32 X #4252 ScrptExe Line 1843: ReturnIf FALSE, TRUE
2019-12-03 10:45:32 X #4252 ScrptExe RemoveDir
2019-12-03 10:45:32 X #4252 ScrptExe Line 1844: RemoveDir C:\ProgramData\McAfee\Common Framework\\Current\WAAAT_V31000\Install\0000, TRUE
2019-12-03 10:45:33 X #4252 ScrptExe Return
2019-12-03 10:45:33 X #4252 ScrptExe Line 1845: Return TRUE
2019-12-03 10:45:33 X #4252 ScrptExe Finished section DoCleanupOfDownloadedFiles
2019-12-03 10:45:33 X #4252 ScrptExe DoCleanupOfDownloadedFiles executed successfully
2019-12-03 10:45:33 X #4252 ScrptExe CallIf
2019-12-03 10:45:33 X #4252 ScrptExe Line 1835: CallIf FALSE, ScheduleReboot
2019-12-03 10:45:33 X #4252 ScrptExe Return
2019-12-03 10:45:33 X #4252 ScrptExe Line 1836: Return TRUE
2019-12-03 10:45:33 X #4252 ScrptExe Finished section RunCommand
2019-12-03 10:45:33 X #4252 ScrptExe RunCommand executed successfully. Setting bRet to TRUE
2019-12-03 10:45:33 X #4252 ScrptExe Return
2019-12-03 10:45:33 X #4252 ScrptExe Line 1712: Return TRUE
2019-12-03 10:45:33 X #4252 ScrptExe Finished section CommandInstall
2019-12-03 10:45:33 X #4252 ScrptUtl bRet not in the local symbol table. Searching the global symbol table...
2019-12-03 10:45:33 X #4252 ScrptUtl Found bRet in the global symbol table.
2019-12-03 10:45:33 X #4252 ScrptExe CommandInstall executed successfully
2019-12-03 10:45:33 X #4252 ScrptExe Setting bRet to TRUE
2019-12-03 10:45:33 X #4252 ScrptExe CallIf
2019-12-03 10:45:33 X #4252 ScrptExe Line 1600: CallIf FALSE, bRet=ScriptInstall
2019-12-03 10:45:33 X #4252 ScrptExe Return
2019-12-03 10:45:33 X #4252 ScrptExe Line 1601: Return TRUE
2019-12-03 10:45:33 X #4252 ScrptExe Finished section ContinueProductInstallation
2019-12-03 10:45:33 X #4252 ScrptUtl bRet not in the local symbol table. Searching the global symbol table...
2019-12-03 10:45:33 X #4252 ScrptUtl Found bRet in the global symbol table.
2019-12-03 10:45:33 X #4252 ScrptExe ContinueProductInstallation executed successfully
2019-12-03 10:45:33 X #4252 ScrptExe Setting bRet to TRUE
2019-12-03 10:45:33 X #4252 ScrptExe Return
2019-12-03 10:45:33 X #4252 ScrptExe Line 1116: Return TRUE
2019-12-03 10:45:33 X #4252 ScrptExe Finished section InstallProduct
2019-12-03 10:45:33 I #4252 ScrptExe Executing section: [InstallProduct]
2019-12-03 10:45:33 X #4252 ScrptExe Executing section InstallProduct
2019-12-03 10:45:33 X #4252 ScrptExe Calculate
2019-12-03 10:45:33 X #4252 ScrptUtl n not in the local symbol table. Searching the global symbol table...
2019-12-03 10:45:33 X #4252 ScrptUtl Found n in the global symbol table.
2019-12-03 10:45:33 X #4252 ScrptExe Line 1012: Calculate n = 1 + 1
2019-12-03 10:45:33 X #4252 ScrptExe Calculated the value of 1 + 1. Setting n to 2
2019-12-03 10:45:33 X #4252 ScrptExe ReturnIf
2019-12-03 10:45:33 X #4252 ScrptExe Line 1013: ReturnIf TRUE, STOPLOOP
2019-12-03 10:45:33 X #4252 ScrptExe Finished section InstallProduct
2019-12-03 10:45:33 X #4252 ScrptExe XMLClose
2019-12-03 10:45:33 X #4252 ScrptExe Line 773: XMLClose 4181788876
2019-12-03 10:45:33 X #4252 ScrptExe XMLClose
2019-12-03 10:45:33 X #4252 ScrptExe Line 774: XMLClose 3784977251
2019-12-03 10:45:33 X #4252 ScrptExe Finished section InstallAllProducts
2019-12-03 10:45:33 X #4252 ScrptExe InstallAllProducts executed successfully. Setting bFinalInstRet to
2019-12-03 10:45:33 X #4252 ScrptExe ProgressFinish
2019-12-03 10:45:33 X #4252 RcFile LoadString,006d0001,83
2019-12-03 10:45:33 X #4252 ScrptExe Line 165: ProgressFinish Update Finished, ,
2019-12-03 10:45:33 X #4252 MueEep Script progress details : Event Type = " 4" Progress = " 0" Progress MAX = " 0" Message = "
2019-12-03 10:45:33 I #4252 ScrptMgr Update Finished
2019-12-03 10:45:33 X #4252 ScrptExe EndUpdateDlg
2019-12-03 10:45:33 X #4252 ScrptUtl bRet not in the local symbol table. Searching the global symbol table...
2019-12-03 10:45:33 X #4252 ScrptUtl Found bRet in the global symbol table.
2019-12-03 10:45:33 X #4252 RcFile LoadString,006d0001,83
2019-12-03 10:45:33 X #4252 RcFile LoadString,006d0001,129
2019-12-03 10:45:33 X #4252 RcFile LoadString,006d0001,127
2019-12-03 10:45:33 X #4252 ScrptExe Line 166: EndUpdateDlg bRet = Update Finished, Please check the update log for more details., Auto close in, 10
2019-12-03 10:45:33 I #4252 MueEep Invoking EndUpdateDialog withTitle " Update Finished" Message " Please check the update log for more details." CountdownMessage " Auto close in" CountdownValue" 10"
2019-12-03 10:45:33 X #4252 ScrptExe Ended the update dialog. Setting bRet to TRUE
2019-12-03 10:45:33 X #4252 ScrptExe CallIf
2019-12-03 10:45:33 X #4252 ScrptExe Line 168: CallIf TRUE, ReturnSuccess
2019-12-03 10:45:33 I #4252 ScrptExe Executing section: [ReturnSuccess]
2019-12-03 10:45:33 X #4252 ScrptExe Executing section ReturnSuccess
2019-12-03 10:45:33 X #4252 ScrptExe CallIf
2019-12-03 10:45:33 X #4252 ScrptExe Line 2002: CallIf FALSE, RestartCMA
2019-12-03 10:45:33 X #4252 ScrptExe Exit
2019-12-03 10:45:33 X #4252 ScrptExe Line 2003: Exit 0

McAfee Employee cdinet
McAfee Employee
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Message 7 of 7

Re: Deployment of 3rd party application fails on servers

According to the log, it succeeded in executing the bat file, which is all it knows to do.  Does the bat file send any return codes for success or failure?  If not, then it is considered success if it is able to execute what it was supposed to do.

2019-12-03 10:45:32 I #4252 MueEep Invoking events withEventId " 0" Severity " 3" Productid " WAAAT_V31000" Locale " 0000" UpdateType " Install" UpdateError " 0" New Version " 1.0.0.33" Date Time " " Script Id" 5824" Custom Message " "

So, I would add to your script possibly either some exit codes or possibly some logging to c:\windows\temp\mcafeelogs so we can see what might be going wrong.

Check also your application and security Windows event logs for anything there.  

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