cancel
Showing results for 
Search instead for 
Did you mean: 

Deploy/Upgrade agent to a system

Hi guys,

I was trying to do the upgrade the agent from the ePO to a linux system with the agent installed but when I tried to do this, fail.

The second try was removing the agent and push the deply to the system, fail again. The same error with the SSH.

I uploaded the install.sh and when I made the chmod +x and the ./install.sh -i I have another error ....

This screenshot are when I tried to make a new deploy:

2012-10-18_12-18_deployp1.jpg

And when I clicked in Subtask, this is the status:

2012-10-18_12-18_deployp2.jpg

This are the error in the failed task... appears be some problems with SSH.

10/18/12 11:47:47 AM                                                                    Starting deployment to computer 10.181.7.80 through the Agent Handler Epolicy                   
10/18/12 11:47:47 AM                                                                    SSH Output: Looking up host "10.181.7.80"                   
10/18/12 11:47:47 AM                                                                    SSH Output: Connecting to 10.181.7.80 port 22                   
10/18/12 11:47:47 AM                                                                    SSH Output: Server version: SSH-2.0-OpenSSH_4.3                   
10/18/12 11:47:47 AM                                                                    SSH Output: Using SSH protocol version 2                   
10/18/12 11:47:47 AM                                                                    SSH Output: We claim version: SSH-2.0-PuTTY_Snapshot_2010_02_18:r8871                   
10/18/12 11:47:47 AM                                                                    SSH Output: Doing Diffie-Hellman group exchange                   
10/18/12 11:47:47 AM                                                                    SSH Output: Doing Diffie-Hellman key exchange with hash SHA-1                   
10/18/12 11:47:47 AM                                                                    SSH Output: Host key fingerprint is:                   
10/18/12 11:47:47 AM                                                                    SSH Output: ssh-rsa 2048 32:8e:31:fe:db:0d:c3:22:0a:5a:53:92:de:39:df:a8                   
10/18/12 11:47:47 AM                                                                    SSH Output: Initialised AES-256 SDCTR client->server encryption                   
10/18/12 11:47:47 AM                                                                    SSH Output: Initialised HMAC-SHA1 client->server MAC algorithm                   
10/18/12 11:47:47 AM                                                                    SSH Output: Initialised AES-256 SDCTR server->client encryption                   
10/18/12 11:47:47 AM                                                                    SSH Output: Initialised HMAC-SHA1 server->client MAC algorithm                   
10/18/12 11:47:47 AM                                                                    SSH Output: Using username "root".                   
10/18/12 11:47:47 AM                                                                    SSH Output: GSSAPI authentication request refused                   
10/18/12 11:47:47 AM                                                                    SSH Output: Access denied                   
10/18/12 11:47:47 AM                                                                    SSH Output: Access denied                   
10/18/12 11:47:47 AM                                                                    SSH Output: Sent password                   
10/18/12 11:47:47 AM                                                                    SSH Output: Access granted                   
10/18/12 11:47:47 AM                                                                    SSH Output: Opened channel for session                   
10/18/12 11:47:47 AM                                                                    SSH Output: Started a shell/command                   
10/18/12 11:47:48 AM                                                                    SSH Output: Using SFTP                   
10/18/12 11:47:48 AM                                                                    SSH Output: Connected to 10.181.7.80                   
10/18/12 11:47:48 AM                                                                    SSH Output: Sending file install.sh                   
10/18/12 11:47:48 AM                                                                    SSH Output: Sent EOF message                   
10/18/12 11:47:48 AM                                                                    SSH Output: Server sent command exit status 0                   
10/18/12 11:47:48 AM                                                                    SSH Output: Disconnected: All channels closed                   
10/18/12 11:47:48 AM                                                                    SSH Output: Looking up host "10.181.7.80"                   
10/18/12 11:47:48 AM                                                                    SSH Output: Connecting to 10.181.7.80 port 22                   
10/18/12 11:47:48 AM                                                                    SSH Output: Server version: SSH-2.0-OpenSSH_4.3                   
10/18/12 11:47:48 AM                                                                    SSH Output: We claim version: SSH-2.0-PuTTY_Release_0.60                   
10/18/12 11:47:48 AM                                                                    SSH Output: Using SSH protocol version 2                   
10/18/12 11:47:48 AM                                                                    SSH Output: Doing Diffie-Hellman group exchange                   
10/18/12 11:47:48 AM                                                                    SSH Output: Doing Diffie-Hellman key exchange with hash SHA-1                   
10/18/12 11:47:48 AM                                                                    SSH Output: Host key fingerprint is:                   
10/18/12 11:47:48 AM                                                                    SSH Output: ssh-rsa 2048 32:8e:31:fe:db:0d:c3:22:0a:5a:53:92:de:39:df:a8                   
10/18/12 11:47:48 AM                                                                    SSH Output: Initialised AES-256 SDCTR client->server encryption                   
10/18/12 11:47:48 AM                                                                    SSH Output: Initialised HMAC-SHA1 client->server MAC algorithm                   
10/18/12 11:47:48 AM                                                                    SSH Output: Initialised AES-256 SDCTR server->client encryption                   
10/18/12 11:47:48 AM                                                                    SSH Output: Initialised HMAC-SHA1 server->client MAC algorithm                   
10/18/12 11:47:48 AM                                                                    SSH Output: Using username "root".                   
10/18/12 11:47:48 AM                                                                    SSH Output: Sent password                   
10/18/12 11:47:48 AM                                                                    SSH Output: Access granted                   
10/18/12 11:47:48 AM                                                                    SSH Output: Opened channel for session                   
10/18/12 11:47:48 AM                                                                    SSH Output: Started a shell/command                   
10/18/12 11:47:48 AM                                                                    SSH Output: Server sent command exit status 1                   
10/18/12 11:47:48 AM                                                                    SSH Output: Disconnected: All channels closed                   
10/18/12 11:47:48 AM                                                                    SSH Output: sudo: sorry                   
10/18/12 11:47:49 AM                                                                    Start service failed, system error: 1                   
10/18/12 11:47:49 AM                                                                    SSH Output: Looking up host "10.181.7.80"                   
10/18/12 11:47:49 AM                                                                    SSH Output: Connecting to 10.181.7.80 port 22                   
10/18/12 11:47:49 AM                                                                    SSH Output: Server version: SSH-2.0-OpenSSH_4.3                   
10/18/12 11:47:49 AM                                                                    SSH Output: We claim version: SSH-2.0-PuTTY_Release_0.60                   
10/18/12 11:47:49 AM                                                                    SSH Output: Using SSH protocol version 2                   
10/18/12 11:47:49 AM                                                                    SSH Output: Doing Diffie-Hellman group exchange                   
10/18/12 11:47:49 AM                                                                    SSH Output: Doing Diffie-Hellman key exchange with hash SHA-1                   
10/18/12 11:47:49 AM                                                                    SSH Output: Host key fingerprint is:                   
10/18/12 11:47:49 AM                                                                    SSH Output: ssh-rsa 2048 32:8e:31:fe:db:0d:c3:22:0a:5a:53:92:de:39:df:a8                   
10/18/12 11:47:49 AM                                                                    SSH Output: Initialised AES-256 SDCTR client->server encryption                   
10/18/12 11:47:49 AM                                                                    SSH Output: Initialised HMAC-SHA1 client->server MAC algorithm                   
10/18/12 11:47:49 AM                                                                    SSH Output: Initialised AES-256 SDCTR server->client encryption                   
10/18/12 11:47:49 AM                                                                    SSH Output: Initialised HMAC-SHA1 server->client MAC algorithm                   
10/18/12 11:47:49 AM                                                                    SSH Output: Using username "root".                   
10/18/12 11:47:49 AM                                                                    SSH Output: Sent password                   
10/18/12 11:47:49 AM                                                                    SSH Output: Access granted                   
10/18/12 11:47:49 AM                                                                    SSH Output: Opened channel for session                   
10/18/12 11:47:49 AM                                                                    SSH Output: Started a shell/command                   
10/18/12 11:47:49 AM                                                                    SSH Output: Server sent command exit status 0                   
10/18/12 11:47:49 AM                                                                    SSH Output: Disconnected: All channels closed                    

And this is the error when I tried to do manual installation with the install.sh

2012-10-18_12-17_manual install.jpg

I'm using:

Linux Agent 4.6.0.2918

The client is RHEL 5.8

ePO server is mounted in Win2k8 and the version is: 4.5

I'll appreciate your hepl with this.

Best regards,

GSV.

1 Reply

Re: Deploy/Upgrade agent to a system

I get a similiar error upon attempting to push the ePO agent from the ePO server:

10/18/12 11:47:48 AM                   
                                                SSH Output: Started a shell/command                   
10/18/12 11:47:48 AM                   
                                                SSH Output: Server sent command exit status 1                   
10/18/12 11:47:48 AM                   
                                                SSH Output: Disconnected: All channels closed                   
10/18/12 11:47:48 AM                   
                                                SSH Output: sudo: sorry           

Anyone know what the issue is?