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Level 7

Deep Command Reporting Plugin Update/Installation

Good Afternoon-

I deployed the release of the DCR plugin when I installed ePO... Now I am attempting to upgrade those plugins to, but have run into several issues.

1. In order to install, I am finding that I have to first perform a remove of If I just run an update task, the clients show an "Update failed"; if I run a removal of the plugin first, the install of succeeds. Has anyone seen or heard of this before? Is this the expected behavior?

2. I am also finding that when I build the removal job, even if I select to remove only the version, if I select a system with, that plugin is removed also. I am assuming that is because both plugins use the same AMTDET1000 name?

ePO Version: 5.1.1 357

Agent Version:


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Level 7

Re: Deep Command Reporting Plugin Update/Installation

Please use the Product Deployment task. Also send the Client logs.

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