cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

Dat File not 18884372585 not working

i want to update my dat file number 18884372585 in my pc but its not updating.

3 Replies
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 4

Re: Dat File not 18884372585 not working

Hi @Roylee1,

Thank you for your post. Can you kindly please explain the issue you are reporting? May I know which DAT file is not working? Is it with regards to Endpoint Security or Virus Scan Enterprise? May I know which product you are seeking support for?

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Thanks and regards,
Adithyan T
Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 3 of 4

Re: Dat File not 18884372585 not working

Hello

Please let us know more about the reported issue, Are you getting any error or is it just not taking it – Share Screen shot.

Refer following KBA for refrence:

How to manually update the DAT files for VirusScan Enterprise 8.x
https://kc.mcafee.com/corporate/index?page=content&id=KB51679

Security Updates
https://www.mcafee.com/enterprise/en-in/downloads/security-updates.html

FAQs for VirusScan Enterprise 8.x
https://kc.mcafee.com/corporate/index?page=content&id=KB71642


Was my reply helpful?
If you find this post useful, Please give it a Kudos! l Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 4 of 4

Re: Dat File not 18884372585 not working

That does not look like any format of ours for a dat file.  Also, what product are you running for AV?  ENS doesn't use dats, but VSE does.  That version would be a 4 digit version number in the about VSE section.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community