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teken114
Level 7

DXL will not install via Smart Install

I currently have Cloud EPO and i have a deployment URL with Smart Install.  Now I get the McAfee update and Endpoint Security installed, but on some systems i cannot install The DXL.  It is assigned as a task to run daily, but never installs.

I have rerun the install and also uninstall the agent and reinstalled that way, but it doesn't install .

Anyone know why it doesn't install and how i go about getting it to install?

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3 Replies
catdaddy
Level 20

Re: DXL will not install via Smart Install

Discussion successfully moved from Support Forums to ePolicy Orchestrator (ePO)

For better exposure and assistance.

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: DXL will not install via Smart Install

​  Could you assist this user please?

​  Could you assist this user please?

Thanks

Cliff

Moderator

Consumer Products

Cliff
McAfee Volunteer
Troja
Level 14

Re: DXL will not install via Smart Install

Hello,

how about your problem?

In such a case i use the McAfee Cleanup Tool to remove the McAfee Software completely.

Have you checked the MSI Logs if there are any errors?

You can also do a manual installation to see if there are any error messages.

Cheers

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