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xilog
Level 7
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Message 1 of 4

DAT versions reported different in my repository and latest available

Hi.  On my main dashboard, in the master repository status window, I usually see the same (or at most 1 different) versions in the DAT versions for "My Repository" and "Latest available"

Today, in "My Repository" I have version 6327 but in "Latest available" it's 6319.  Also, the "Last check" is showing as 18th April even after doing a manual pull to see if it corrects the problem.

6327 is being sent to stations so the pull is working okay and distribution is working.

I saw a thread about it when searching but the latest info there was last December. (https://community.mcafee.com/message/149319#149319)

Any ideas?

Thanks.

Message was edited by: xilog on 26/04/11 14:40:13 IST
3 Replies
hem McAfee Employee
McAfee Employee
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Message 2 of 4

Re: DAT versions reported different in my repository and latest available

I don't see the issue on my machine.

From the post, you are saying that last check is on 18th April then I will suggest to check couple of things.

1. Please check port 8801 if it's blocked from firewall/proxy.

2. Make sure that you are able to open the AVERT Urls.

htttp://myavert.avertlabs.com:8801 and  http://myavert.avertlabs.com:8801/reportservice.asmx

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xilog
Level 7
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Message 3 of 4

Re: DAT versions reported different in my repository and latest available

Hi Hem,

Thanks for replying.  I can't reach http://myavert.avertlabs.com:8801/reportservice.asmx or http://myavert.avertlabs.com:8801/ but I can reach those urls if I remove the port number. Strangely enough though it's the same from home, the port 8801 versions of the urls fail even though I can turn off my home firewall completely.

I've put in a call to our ISP to check if any firewall rules have been updated at work but don't understand why I can't reach the :8801 versions from home.

Cheers,

Kevin.

xilog
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Message 4 of 4

Re: DAT versions reported different in my repository and latest available

Whatever the issue was, it has apparently resolved itself as version reporting is back to normal.

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