I am facing a problem from many days and not able to find a solution.
DAT is not getting automatically updated on One Win 2003 server. Every day i have to mannually do update now from the server.
i have also tried giving agent wakeup call from ePO console but it is also not working.
Please suggest me some solution.
It sounds like either the agent is broken or the port routes are not working properly. I would first confirm your communication port for Agent to Server communications is functioning properly (from the W2K3 server, 'telnet 22.214.171.124 5555' using your epo server IP and agent-to-server port number). If that is successful, the issue would be the agent install. I would perform a reinstall of the agent at this point and see if that permits the communications/updates to occur as scheduled.
I re-installed but same issue, not communicating particularly one Win2k3 server....
I am not able to install from the mcafee console than i installed through framepkg.exe.
Now Agent service not running need to run manually on every logon.
Need your assistance
Couple of thoughts:
1)did you run the agent install silently? what is the SP installed on it? have you tried 'framepkg.exe /forceinstall /install=agent /silent'?
2)did we confirm the agent-to-server communication connection is permitted (ex. from the w2k3 server with issues in cmdprompt "telnet epo-server-ip port-number',there might have been a change on one of your networking devices that is blocking the traffic
3)did you recently upgrade your epo agent version from 4.0 to 4.5. there is a new feature with the 4.5 agent for secure communication over 443 (or other port if you configure it). review the agent log on the system and look for line similar to the following "2011-01-26 06:01:26 I #1416 imsite Connecting to site: ##.##.##.## on port: ####". if the port # is different than your agent-to-server port, chances are you have a firewall blocking the traffic. there are a couple of routes to rectify this issue. a)open the firewall port (probably not the easiest route if your environment is large with 100's of routers) or b)disable the the require secure communication over 443 option and then reinstall the agent(must use newly generated agent package that has the updated configuration embedded in it).