One customer is changing licence type from Endpoint Protection Adv to Complese Endpoint Protection.
Which steps are necessary on the ePO to change the overall licence types and the ePO licence ?
Once they receive a new grant number, login to https://secure.mcafee.com/apps/downloads/my-products/login.aspx?region=us, copy the EPO license key and update the License Key under Server Settings on the EPO server.
Ok. Please make a note of the current license key that is configured on ePO. It is under "Server Settings > License Key". Then login to McAfee downloads site and compare it with newer license keys. All you have to do then is simply copy/paste one of those keys and change it in ePO. Now, they should all pull down software that you are entitled to. It should not matter which key is used. So there is no correct/incorrect key as they all behave the same way.
Please remember to run the "Update Master Repository" server task after modifying license keys. Your might see the number change.