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Computername is changing in EPO 3.6.1

I have this strange phenonimon that by time the name of 2 servers in my epo directory are changing from name, the servers name are icts-s-xxx-n1 and icts-s-xxx-n2. On both machines the CMA client has been installed, epo installed VS8.5i.
Now I see only 1 of the machines with the green flag, the other does nog give any information in the properties. Whenever I send a agent wake up call to the machine that has no properties and I refresh the screen after some time the names are changed in the Epo console, also the properties change. I get the same thing when sending the information by the cmdagent.exe on the client servers.
In the server.log file I see this info:



20080523162449 I #3420 EPOServer Receiving Agent public key from ICTS-S-XXX-N1
20080523162449 I #3420 EPOServer Computer Name has changed: Old Name = ICTS-S-XXX-N2; New Name = ICTS-S-XXX-N1
20080523162449 I #3420 EPOServer GUID has changed: Old GUID = 47DE07CB-987E-49AB-9BBC-1027059E277F; New GUID = F22B48D4-ED19-4B7C-8311-24747165AC52
20080523162449 I #3420 EPOServer DAL added agent public key for {F22B48D4-ED19-4B7C-8311-24747165AC52}(ICTS-S-XXX-N1) successfully!
20080523162449 I #3420 EPOServer Sending props response for agent ICTS-S-XXX-N1, policy files attached (EvtFiltr.ini,Policy\Server.xml)

Why is epo doing this, it are 2 different machines.
I already reinstalled the CMA agent on the servers but it is no solution.
4 Replies
gmc_za
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RE: Computername is changing in EPO 3.6.1

RE: Computername is changing in EPO 3.6.1

thanks for the reply but this is not the awnser as I already checked this out. You can also see in the logfile info that the GUID is different.

RE: Computername is changing in EPO 3.6.1

Strange thing is that I have the same problem on an other Epo machine that is on the production domain, previous was on the test domain.
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RE: Computername is changing in EPO 3.6.1

The problem is due to the use of NLB, for the solution see https://knowledge.mcafee.com/SupportSite/search.do?cmd=displayKC&docType=kc&externalId=KB45372&slice... 0 30888473
McAfee ePO Support Center Plug-in
Check out the new McAfee ePO Support Center. Simply access the ePO Software Manager and follow the instructions in the Product Guide for the most commonly used utilities, top known issues announcements, search the knowledgebase for product documentation, and server status and statistics – all from within ePO.