cancel
Showing results for 
Search instead for 
Did you mean: 

Como solucionar error HTTP 500 Internal Server Error?

En el archivo Orion.log registra lo siguiente, favor su ayuda.

2013-11-11 16:19:19,213 ERROR [http-8443-Processor25] servlet.ControllerServlet  - an unexpected error occurred while core's bean factory was not available

org.springframework.beans.factory.BeanCreationException: Bean factory is shut down

          at com.mcafee.orion.core.spring.MultiParentBeanFactory.checkEnabled(MultiParentBeanFactory.java:382)

          at com.mcafee.orion.core.spring.MultiParentBeanFactory.getBean(MultiParentBeanFactory.java:180)

          at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:160)

          at com.mcafee.orion.core.servlet.LoginServlet.addLoginHook(LoginServlet.java:241)

          at com.mcafee.orion.core.servlet.LoginServlet.doPost(LoginServlet.java:234)

          at com.mcafee.orion.core.servlet.LoginServlet.doGet(LoginServlet.java:59)

          at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

          at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

          at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:659)

          at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:457)

          at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:395)

          at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:311)

          at org.apache.catalina.authenticator.FormAuthenticator.forwardToLoginPage(FormAuthenticator.java:321)

          at org.apache.catalina.authenticator.FormAuthenticator.authenticate(FormAuthenticator.java:245)

          at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:528)

          at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

          at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

          at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84)

          at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.java:41)

          at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:393)

          at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:141)

          at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:69)

          at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingValve.java:37)

          at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

          at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

          at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879)

          at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)

          at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)

          at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)

          at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

          at java.lang.Thread.run(Thread.java:662)

2013-11-11 16:19:56,691 ERROR [http-8444-Processor24] servlet.EPODataChannelServlet  - Exception when processing messages

2013-11-11 16:20:00,318 ERROR [http-8444-Processor25] servlet.EPODataChannelServlet  - Exception when processing messages

7 Replies
hem
Level 15
Report Inappropriate Content
Message 2 of 8

Re: Como solucionar error HTTP 500 Internal Server Error?

Please post the complete Orion log.

Re: Como solucionar error HTTP 500 Internal Server Error?

Adjunto archivo orion.log en el siguiente sitio http://www.sendspace.com/file/iv1ite

Gracias, por tu ayuda.

Leonidas

hem
Level 15
Report Inappropriate Content
Message 4 of 8

Re: Como solucionar error HTTP 500 Internal Server Error?

java.lang.IllegalStateException: The following extensions are in a partially installed state: [epo_help:460.036]

Caused by: java.lang.IllegalStateException: The following extensions are in a partially installed state: [epo_help:460.036]

          at com.mcafee.orion.core.ext.tasks.TaskGlobals.checkForPartiallyInstalledExtensions(TaskGlobals.java:186)

It looks like ePO help extension is partially installed.

To resolve the issue please delete this extension file from all the three locations 1- \server\extensions\installed, 2- from \server\conf\catlina\localhost and 3- from DB, OrionExtensions table or from OrionExtensionsBackup table.

Re: Como solucionar error HTTP 500 Internal Server Error?

Cuales serían los archivos especificos a eliminar de cada directorio señalado anteriormente?

Saludos.

Leonidas

Re: Como solucionar error HTTP 500 Internal Server Error?

Hola, como bien te ha comentado hem tienes que borrar la carpeta C:\Archivos de Programa\McAfee\ePolicy Orchestrator\Server\Extensions\installed\epo_help y la entrada que hace referencia a esta extensión en la base de datos de ePO

hem
Level 15
Report Inappropriate Content
Message 7 of 8

Re: Como solucionar error HTTP 500 Internal Server Error?

Please stop the ePO services.

epo_help: C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\extensions\installed. Please backup before deleting it.

  No need to delete any file from C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\conf\Catalina\localhost

   

epo_help: From OrionExtensions table (Delete from OrionExtensions where name ='epo_help'). Please backup the database before running the query.

Please start the ePO services and try to launch the console.

Re: Como solucionar error HTTP 500 Internal Server Error?

Good afternoon, I have the same problem was trying to upgrade 4.6.6 to 5.0.1 Epo but ended with errors and now trying to open the console shows me the HTTP 500 error

thanks