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oewaga
Level 7
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Message 1 of 4

Clients not updating to 8.7i P3

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Hi guys,

I'm new to ePO so excuse me if my question is a bit stupid...

We're running ePO 4.5. Clients agents are upgraded from 3.5 to 4.5, no problem at all. They already had VSE 8.7i installed, running patch 1 or 2. The version in our repository is 8.7i p3 (Current Branch, I checked in both P3 and 8.7i+P3).

I have configured 2 ePO agent policies that only differ on repository configuration:

- internal: configured to go to our ePO server/repository

- external: configured to go to the NaiHTTP (connection checked and is ok)

Now the problem: all the internal clients are upgrading to patch 3 without any problem, but I can't get even one external client to update to patch 3. Not even when running a update task. Everything looks ok but I'm missing something here.

Thanks for your help already!

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McAfee Employee
McAfee Employee
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Message 2 of 4

Re: Clients not updating to 8.7i P3

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Hi...

If the external clients are configured to go to the McAfee sites only, then that'll do it - the VSE patches are not posted to these sites: only content updates.

Regards -

Joe

3 Replies
McAfee Employee
McAfee Employee
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Message 2 of 4

Re: Clients not updating to 8.7i P3

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Hi...

If the external clients are configured to go to the McAfee sites only, then that'll do it - the VSE patches are not posted to these sites: only content updates.

Regards -

Joe

oewaga
Level 7
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Message 3 of 4

Re: Clients not updating to 8.7i P3

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Ok, thanks a lot.

I'll make sure they get the updates first, then redirect them to the internet.

McAfee Employee
McAfee Employee
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Message 4 of 4

Re: Clients not updating to 8.7i P3

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No problem - glad it's sorted

Regards -

Joe