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Client Task Catalog

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Hello all,

I have set a Client Task to update the McAfee Agent and assigned it to a node.

Is there any reporting on the Task that i have created to see how many systems in that node have successfully/unsuccessfully updated their agent version.

We are running  McAfee ePolicy Orchestrator 5.3.0

Many thanks,

Jay

1 Solution

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Re: Client Task Catalog

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Go to Queries & Reports -> McAfee Groups -> Agent Management

Run Agent Versions Summary to view chart of managed agents by version #.

You can use a deployment task to upgrade agents.

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exbrit
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Re: Client Task Catalog

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Moved to ePO for faster support..

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Peter

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Re: Client Task Catalog

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Go to Queries & Reports -> McAfee Groups -> Agent Management

Run Agent Versions Summary to view chart of managed agents by version #.

You can use a deployment task to upgrade agents.

Re: Client Task Catalog

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Hi cybercafe, many thanks for your reply.

I have checked the report you mentioned and that gives me the information required.

However, we have a couple of machines (as part of our test group) which have not updated to the version we deployed.

Is there a log file or something similar that will enable me to investigate why the machines did not update to the McAfee agent we deployed to it?

Thanks again for your help.

Jay

Re: Client Task Catalog

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Select one machine and try to do a agent deployment and check the server task log for failure or completion.

This KB may help with agent push requirements: https://kc.mcafee.com/corporate/index?page=content&id=KB56386

Re: Client Task Catalog

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Thanks jagadeepshp and cybercafe for all your help.

I've now found a way to manage the Agent update with your assistance.

Thanks.

Jay

Re: Client Task Catalog

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you are welcome jay don't forget to mark question is answered



cheers

jagadeesh

Re: Client Task Catalog

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Hi Jay,

to view the logs of mcafee agent goto epo console and go to system tree and select which system you want to view the logs under action select agent and then show agent logs

cheers

jagadeesh