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rhoffman
Level 7

Clear Instructions for Installing CA-signed SSL Cert

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I'm stuck trying to install a CA-signed cert for ePO. I've used openSSL to create a CSR and private key. When I try to switch to it the cert, ePO says "The server certificate could not be updated since the uploaded private key file did not contain a valid private key."

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McAfee Employee

Re: Clear Instructions for Installing CA-signed SSL Cert

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The article you mention is unfortunately for a completely different product

Please try this one:  KB72477

HTH -

Joe

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allamiro
Level 9

Re: Clear Instructions for Installing CA-signed SSL Cert

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rhoffman
Level 7

Re: Clear Instructions for Installing CA-signed SSL Cert

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ePO uses Java keytool? Because that's what that KB is referring to. If so, I can't find it in the install path. Where is it located?

Message was edited by: rhoffman on 10/19/11 2:33:07 PM CDT
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allamiro
Level 9

Re: Clear Instructions for Installing CA-signed SSL Cert

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You can easily search for the folder mentioned on the KB using windows search

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rhoffman
Level 7

Re: Clear Instructions for Installing CA-signed SSL Cert

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I already  have done a search for "keytool", but nothing came up.

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allamiro
Level 9

Re: Clear Instructions for Installing CA-signed SSL Cert

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Did you search for folder or key tool ?

It check the jre folders etc

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rhoffman
Level 7

Re: Clear Instructions for Installing CA-signed SSL Cert

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keytool.exe is the executable that the KB refers to. If a search for keytool reveals nothing, then there is no use looking for the path.

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allamiro
Level 9

Re: Clear Instructions for Installing CA-signed SSL Cert

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if the jre or the java packages installed you will need to run the key tool from the command line

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allamiro
Level 9

Re: Clear Instructions for Installing CA-signed SSL Cert

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it should be avilable if you search it and didnt find doesnt mean it doesnt exist.

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McAfee Employee

Re: Clear Instructions for Installing CA-signed SSL Cert

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The article you mention is unfortunately for a completely different product

Please try this one:  KB72477

HTH -

Joe

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