Is cleanup.exe version specific? I am trying to remove an agent that is version 18.104.22.1688 but the installation source is not available. This is the only system with this version of the agent. Can I use cleanup.exe from a 22.214.171.1244 machine to force the agent removal via the msiexec command? I know this the long way around to resolve this but I am doing this all remotely since I can't actually lay hands on the machine. The deploy agent option also fails with error 1714.
ThanksMessage was edited by: angusjg on 5/5/10 8:17:41 AM CDT
Cleanup.exe isn't really intended for stand-alone use, it's part of the install process to clean up after install/uninstall/upgrade. Even though you may see it running as a process it's not the way to go here.
it sounds like you need to run this instead:
For more detail see KB65863 via the McAfee Service Portal https://mysupport.mcafee.com/eservice/Default.aspx