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Zamb
Level 7
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Message 1 of 4

Cannot Login to EPO After DB move

Hi

I moved our EPO 4.0 DB from a SQL 2000 box to a SQL 2008 box as suggest in the Mcafee KB article. Everything seemed to go fine but now i can no longer login to the console? All i get is "You have provided invalid credentials."

I can no longer get to https://server:8443/core/config also as it will not let me login!

Any ideas why this might be?

3 Replies
Reiner
Level 10
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Message 2 of 4

Re: Cannot Login to EPO After DB move

Hi Zamb,

Are you connected locally? You can only connect to core/config from the local box, if you can't connect to the sql server.

Reiner

Zamb
Level 7
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Message 3 of 4

Re: Cannot Login to EPO After DB move

Hi Reiner

Yes i was connected locally but it seems like SQL 2008 is not supported under EPO 4.0.

In the end i managed to switch back to SQL 2000 box. I am now going to have to upgrade to EPO 4.5 it seems.

Reiner
Level 10
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Message 4 of 4

Re: Cannot Login to EPO After DB move

Hi Zamb,

Oops. I missed that. You are correct, SQL 2008 starts with ePo 4.5. Make sure you follow the install guide for ePO4.5 when upgrading.

All the best,

Reiner