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Can't edit/create new Access Protection Rules in ePO 5.1

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Hi!

Could someone help me please with a trouble in ePO?    

Some weeks ago we updated ePO version (in Spanish)  from 4.6 to 5.1...and everything went OK (or it seems!). Now I'm trying to edit an existing Access Protection Rule but the webform is all clear!

access_protection.jpg

Additionally... if I try to create a new rule it also doesn't works!

Somebody had noticed this before?

Thanks in advance!

1 Solution

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Re: Can't edit/create new Access Protection Rules in ePO 5.1

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Have you tried reinstalling the extensions for VSE?

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5 Replies
Reliable Contributor exbrit
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Message 2 of 6

Re: Can't edit/create new Access Protection Rules in ePO 5.1

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Moved to ePO for faster support

---

Peter

Moderator

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Re: Can't edit/create new Access Protection Rules in ePO 5.1

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Have you tried reinstalling the extensions for VSE?

View solution in original post

Reliable Contributor andrep1
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Message 4 of 6

Re: Can't edit/create new Access Protection Rules in ePO 5.1

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Check out KB83641.

Also verify 8.3 naming conventions are enabled on the drive where you installed ePO, it is a requirement for ePO... some extensions still have issues with that

Re: Can't edit/create new Access Protection Rules in ePO 5.1

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Steve Chmiewliski response was absolutely successfull!

I updated VSC extensions and ePO now shows correctly the access-protection policies !!! I had the wrong idea that it was a mistake in ePO installation process!

Thanks to all 'ePO-friends' for their useful responses!

Meetings,

akill
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Message 6 of 6

Re: Can't edit/create new Access Protection Rules in ePO 5.1

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Take a backup of the policies before trying  removing extensions

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