cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

Can't create agent package due to EPO 5.10 Error

Hello, when I try to create an Agemnt package for my internal customer I get the error: New agent package is being built. Retry after few seconds. It's been for a long time already. I've restarted the EPO services, but no luck. I am unable to install McAfee agent for my customer. Please see MER attached. Thank you, Andrzeh
1 Reply
McAfee Employee cdinet
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: Can't create agent package due to EPO 5.10 Error

There was no mer attached, but that is good - I don't recommend posting something like that on a public forum that has sensitive internal information in it. The epoapsvr log would be best to look at for that (epo install directory\db\logs). You would need to determine which agent package specifically it is having to keep rebuilding. It shouldn't be doing that and typically that happens when there are frequent changes to the sitelist. First determine if sitelist is changing, then find out why - assigning a superagent policy to entire system tree by mistake will do that, for example.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

More McAfee Tools to Help You

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community