I am trying to setup endpoint encryption on a machine. Doing what I normally do, I go to Menu>encryption users, find the computer, go to actions>add user. Click the plus button, search for her name and add her. Click ok, then ok again. No errors pop up but if I try to view the users on the machine she isn't added. I then tried to add a different user and they showed up. I then tried to add her to a different machine, but again she didn't add. I am getting no errors, so I am at a loss as to what the problem is.
Any ideas on this?
ePO is 4.5 and EEPC is 6.0.2
EE/LDAP is running fine.
I haven't tried to add Groups or OU's .we haven't ever done that. It seems to be isolated to this one user.Message was edited by: kmaguire on 1/27/12 2:37:08 PM CST
I selected two users and it let me add her and the other user. I then deleted the other user and she is still there.
The laptop is encrypting now. This is just plain bizarre.
Also of note, I had two co-workers try to add her as well and they both had the same thing happen.Message was edited by: kmaguire on 1/27/12 3:06:30 PM CST