Can I use DNS to point agents to a new ePO server?
We are in the midst of transferring systems to our new ePO server. The old server is due to be retired at the end of the month. Is it best to change the DNS from the old server to the new one? Will an agent checkin to a new ePO server with a DNS change?
Thanks in advance.
Thank you for your Post! I am afraid a DNS change would not be helpful here. It is due to the reason that the new Server has a new ePO that might just have a completely different set of Certificates for communication. The Agent talks to the epo only after authentication and hence when the agent tries to talk to the new ePO server, it is expected to fail owing to authentication issue(unless the New Server is a clone of the Old Server).
In general, We would recommend following the below procedure for a complete and successful migration of endpoint form one ePO to another.
By following this KBA, we are ensuring that we migrate not just the systems, but the policies, tasks, reports and their assignments along with the entire System Tree structure is migrated! Please do let us know if this works for you!
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