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Fergal
Level 8
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Automating or Recreating the VDI "AgentUninstResponse" event

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We are implementing a VDI solution, and everything is working well. The only issue we are having is with duplicate entries for our VDI instances.

Our implemntation does not actually go through a proper shutdown, so the AgentUninstResponse event is not sent from the McAfee Agent on the VDI instance to set the public key to NULL in the ePO. So when the new instance becomes live, it creates a new entry instead of linking with the old entry.

Instead of shutting down, our solution runs a snapshot roll-back script, which returns the session to it's original state. We would like to add in the AgentUninstResponse event to this rollback script, or a script on the VDI session itself.

We are aware that we could write directly to the database, and set this value to NULL, but we don't know what other affects this would have, and as an event already exists in the McAfee product for doing this, we would like to use this event.

Has anyone else done this before, or know how to trigger this event without shutting down the VDI instance?

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McAfee Employee cdinet
McAfee Employee
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Re: Automating or Recreating the VDI "AgentUninstResponse" event

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No, we have no supported solution for that scenario.  I would also not recommend updating that value in the database manually.  I would suggest submitting an idea per kb60021 - you can do that here.

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

2 Replies
McAfee Employee cdinet
McAfee Employee
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Message 2 of 3

Re: Automating or Recreating the VDI "AgentUninstResponse" event

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No, we have no supported solution for that scenario.  I would also not recommend updating that value in the database manually.  I would suggest submitting an idea per kb60021 - you can do that here.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

Fergal
Level 8
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Message 3 of 3

Re: Automating or Recreating the VDI "AgentUninstResponse" event

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